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Application Engineer
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionElectronics Expertise : Solid understanding of electronics and components testing / measurement. Instruments Knowledge : Familiarity with devices like DMM, power supplies, and data acquisition systems. Customer Support Experience : Preferred but not mandatory. Keysight Product Knowledge : Added advantage. Additional Skills : Knowledge of oscilloscopes, signal generators, spectrum analyzers, network analyzers, MATLAB, Windows OS, and networking is a plus. Communication : Strong verbal and written skills with a proactive and positive approach.
As an Application Engineer , you will be an integral part of our Electronics Application Support Team. You will provide expert-level support to clients, troubleshoot hardware and software issues, and ensure a seamless customer experience.
Key Responsibilities :
- Provide remote support (telephone / email) to Keysight customers for hardware and software-related queries.
- Troubleshoot product failures, implement solutions, and escalate issues as required.
- Assist with hardware and software upgrades to ensure smooth transitions.
- Resolve licensing-related queries and generate RMA requests when necessary.
- Configure Keysight Technologies equipment to optimize functionality.
- Create opportunities for license renewals or new product sales.
- Develop knowledge base articles to enhance customer self-service.
- Escalate priority issues to appropriate teams for prompt resolution.
Desired Skills :
Skills Required
Application Engineering, Oscilloscope, Instrumentation, VNA
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Application Engineer • Bengaluru / Bangalore
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