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PHI - Senior Data Analyst- Customer Service

PHI - Senior Data Analyst- Customer Service

ConfidentialMumbai
30+ days ago
Job description

You could be the right candidate if you  :

  • Have a b achelor s degree from a recognized IT, Computer science, electronic engineering institute
  • Have deep functional understanding of business management reporting
  • Have experience in data modelling, data analytics and business automation tools
  • Have programming skills and worked on business process improvement assignments / projects
  • Industry experience in designing and developing business management reports
  • A re not intimidated by the rapidly changing business expect ations and can keep up with constantly evolving technology solutions
  • Able to think on your feet to navigate through the ecosystem and deliver solutions
  • A re a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users / customers.
  • D emonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing

This could be the gig for you if you

  • Are passionate about bringing truly consumer centric ideas and products into reality and h ave an attentive ear listen to new ideas .
  • Thrive in environments that celebrate co-creation and collaboration.
  • Are passionate about leveraging new age digital tools and technologies to transform customer experience.
  • Like to work in a culture where everyone can see what others are doing
  • Take help from others when stuck and encourage others when there are setbacks
  • Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer.
  • Have 2-5 years of experience in banking, financial services, insurance industry and well versed with macro, advanced excel and databas e management , working with varied visualization tools (Tableau, PowerBI )
  • Obtained c ertifications  / work experience in Python , SQL , Machine learning and GenAI
  • Skills Required

    Python, Sql, Tableau, Powerbi

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    Senior Data Analyst • Mumbai

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