Nexthink (Urgent Search)

Must-Have

Minimum 5 mandate details are mandate with two or 3 liners

• Experience in Nexthink Collector Packaging, Agent roll-out, Platform setup
• Nexthink Integration experience with AD, SSO, Jira / ServiceNow, Amplify, Chatbot, etc.
• Experience in creating customer specific Dashboards, Alerts, Application Experience, Campaigns, Remote Actions and Digital Experience.
• Proficient in NQL.
• Ability to collect, analyze and interpret data from Nexthink.
• Perform baseline of end user device & Application KPI's with client
• Finalize the thresholds against each KPI and execute SLA document
• Generates Tool based reports - Weekly, Monthly & Quarterly as agreed
• Work with other technical teams to drive implementation of improvement activities
• Ability to present Nexthink findings and Value Add to customers on a periodic basis.
• Proficient in Windows PowerShell Scripting with a minimum L2 level
• Experience with automating tasks and processes using PowerShell including working with AD and windows components.
• Strong Windows knowledge.
• Ability to identify and implement process improvements.
• Effective communication & collaboration skills to work with technical and non-technical stakeholders.

Good-to-Have

Minimum 2 mandate details are mandate with two or 3 liners

Exp Range : 4 TO 8

Location : Bangalore