Define and communicate a clear vision and strategy for end-to-end process across the operating model
The GPO for Logistics will govern and influence the end-to-end transactional processes related to manufacturing, supply chain, customer service, sales, and corporate and global business services including technology.
Develop and translate strategy into overall Logistics process key deliverables, operational goals, objectives, and process roadmap
The GPO ensures governance and proactive development and enhancement of end-to-end process across the enterprise.
GPO must collaborate with process stakeholders and peer process owners to ensure effective and efficient process operations and identification and leverage of cross process synergies.
To monitor process performance and prioritize investment decisions and implementation, in line with the available IT resources.
GPO is accountable for ensuring process compliance with all relevant compliances, legislation and company policies.
The GPO will impact and influence others across the entire organization as well as hire, manage, and develop a skilled staff and work environment to meet objectives.
Identify appropriate KPIs aligned with objectives and establish framework for reporting and monitoring them. Create metric driven, pipeline of process related improvements and opportunities
Establish an environment for documentation of processes and procedures and hold others accountable for the completion (ie STI goal)
Determine which opportunities to pursue with a focus on reducing process costs, increasing efficiency, enhance customer experience and maximizing investment returns
Drive projects and initiatives which deliver value through standardization, automation and leveraging our capability centre