Assistant Vice President Technology Product Manager (Retail)

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President Technology Product Manager (Retail)

We are seeking an experienced Technology Product Leader to drive the vision, strategy, and execution of digital and retail technology products across our omnichannel ecosystem. This leader will own end-to-end product lifecycle across customer-facing and enterprise retail systems, ensuring scalable, high-performing solutions that enhance customer experience, operational efficiency, and business growth.

The ideal candidate combines strong product leadership, deep retail domain knowledge, and hands-on experience with digital commerce, store technologies, and data-driven decision making.

Responsibilities

Product Strategy & Roadmap

• .Define and execute product vision and multiyear roadmap across core retail platforms :

oE-commerce & mobile

oPoint-of-Sale, store systems, and workforce tech

oMerchandising, pricing, inventory, demand planning systems

oDigital supply chain & fulfilment solutions (Click & Collect, last mile)

oCustomer experience & loyalty platforms

Customer & Market Insight

Execution & Delivery

Cross-Functional Leadership

People Leadership

Financial & Performance Ownership

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications

Experience

Technical Skills

oCloud platforms (AWS / Azure / GCP)

oModern retail tech stacks : OMS, WMS, ERP (SAP / Oracle), POS, CRM / CDP, middleware, APIs

oAgile frameworks, CI / CD, and product analytics tools

oData platforms, AI / ML use-cases, automation & robotics in retail

Leadership & Behavioural

Why join Genpact

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Skills Required

Automation