Key Responsibilities
- Gather and review application onboarding requirements in ACOP and coordinate with application teams for completeness.
- Submit access and connectivity requests through ServiceNow, IDM, and systems such as DXC.
- Work with out-of-the-box (OOB) connectors including AD, Web Services, JDBC , etc.
- Develop custom connectors for Web Services-based integrations.
- Analyze, maintain, and troubleshoot existing onboarded applications.
- Design and implement JML (Joiner, Mover, Leaver) processes and related business workflows.
- Implement RBAC (Role-Based Access Control) and enforce SOD (Segregation of Duties) policies.
- Utilize Workflows, Quicklinks , and other features to implement custom IAM requirements.
- Identify and resolve bugs in workflows, rules, connectors, and integrations.
- Perform post-production validation and coordinate sign-off from application teams.
- Champion problem management best practices and drive resolution of root causes.
- Provide customer support, knowledge transfer, and participate in use case reviews.
Skills Required
Sod, Web Services, Jdbc, Ad