Integrated Logistics Excellence Manager - Performance (Operations & Security)

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Ownership of global operational processes as defined in the contract, SLA, SOP, and BRD, ensuring that operational teams worldwide are fully onboarded and compliant with the agreed procedures. Responsible for securing adherence to SOPs and achieving operational performance in line with agreed KPI targets. Creates value for the customer through operational expertise and knowledge, leveraging efficient collaboration with teams responsible for performance, continuous improvement, and process and solution design.

How you create impact

SOP development / adherence

• Develop and maintain SOPs in alignment with customer and business requirements
• Onboard global operational teams to processes and system configurations
• Ensure smooth stabilization post-go-live and transition into BAU

Global Performance

Global Control Tower operational value creation

Global Control Tower resource planning and emergency management

Regular operational performance reviews (MBRs / QBRs / ABRs)

What we would like you to bring

What's in it for you

At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact-on business, on customers, and on careers. Here's what you can look forward to :

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Skills Required

supply chain optimization, sop development , Risk Management