Tele-counselor

Company Description

DigiLearn Academy, based in Ahmedabad, is a dynamic and innovative institution focused on teaching digital marketing skills with a unique mix of real skills and fun. They offer hands-on training through live projects on SEO, Google Ads, Insta Reels, Websites, and Campaigns. With over 1000+ trained students, freelancers, and startup hustlers, DigiLearn Academy is known for its vibrant and engaging learning environment.

Role Description

This is an on-site role located in Ahmedabad for a Tele-counselor. The Tele-counselor will be responsible for reaching out to potential students, providing detailed information about the courses offered, and guiding them through the enrollment process. The role also includes answering queries, conducting follow-ups, and maintaining accurate records of interactions.

Qualifications

Excellent communication and interpersonal skills

Ability to explain course details and benefits clearly to potential students

Experience in tele-counseling or customer service

Good organizational and record-keeping skills

Basic knowledge of digital marketing and the courses offered by the academy

Proficiency in using CRM software and other communication tools

Ability to work independently in a fast-paced environment

High school diploma or equivalent; Bachelor's degree in Marketing, Communications, or related field preferred