This job offer is not available in your country.

IGT Solutions - Senior Manager - Early Life Intervention Program

IGT SolutionsGurugram, India

30+ days ago

Job description

Senior Manager_Early Life Intervention

Job Title : Senior Manager - Early Life Intervention (0-90 Days)

Location : PAN India | Base Location : Gurugram

Department : Human Resources

Industry : BPO / Shared Services

Role Summary :

We are seeking a dynamic and analytical HR professional from a premier B-School to lead our Early Life Intervention (ELI) Program. This role is critical in shaping the employee experience during the first 0-90 days by focusing on induction, engagement, retention, and compliance. The ideal candidate will combine strategic thinking with operational excellence, leveraging data-driven insights to drive business outcomes and reduce early attrition in a high-paced BPO environment.

Key Responsibilities :

Lead and manage the employee lifecycle for 0-90 days, ensuring a seamless onboarding and induction experience.
Drive employee engagement and retention initiatives to maintain early attrition rates - 10%.
Own and execute L&D interventions, ensuring smooth training delivery and integration into the business.
Collaborate with cross-functional teams and business leaders to identify and resolve people-related challenges during early tenure.
Conduct exit interviews, identify trends, and implement corrective action plans.
Ensure strict compliance with organizational policies and the Code of Conduct.
Lead employer branding efforts during the induction phase and early employee experience.
Deliver on metrics and insights through data interpretation and reporting, using advanced proficiency in Microsoft Office tools.
Exhibit high agility to navigate dynamic business needs and evolving people challenges.
Ensure noiseless stakeholder management and drive consistent, high-quality delivery.

Candidate MBA / PGDM in Human Resource Management or related discipline from a premier B-School.

3-4 years of proven experience in HR leadership roles, preferably in a BPO or shared services environment.

Experience managing Learning & Development, early employee lifecycle, and team operations.

Required Skills & Attributes :

Strong exposure to the following areas :

Induction & Onboarding Programs

Learning & Development (L&D)

Retention Management

Attrition Analysis & Management

Data Interpretation & Reporting

Numerical and Analytical Aptitude

Excellent stakeholder management and communication skills.

Demonstrated ability to work in shifts and manage high-pressure timelines.

Proficiency in Microsoft Excel, PowerPoint, and data analytics tools.

Why Join Us?

This is a high-impact role that allows you to make a tangible difference to our people strategy and culture. If you are passionate about building exceptional employee experiences, thrive in a fast-moving environment, and have a strong analytical mindset, we would love to hear from you.

(ref : iimjobs.com)

Create a job alert for this search

Solution Manager • Gurugram, India