Intern – Client Success
Location : Whitefield, Bengaluru
Duration : 2 months | Full-time Paid Internship
Role Overview :
We're looking for a smart, proactive intern to support our Client Success team. You'll work closely with clients to understand their requirements, align the right telecalling resources, and ensure smooth delivery and performance tracking.
Key Responsibilities :
- Coordinate with onboarding of clients and understand project needs and updates
- Align and onboard telecalling resources as per client requirements
- Monitor resource performance and daily reporting
- Support training and performance improvement initiatives
- Maintain client and resource databases (basic Excel / Google Sheets / CRM)
- Assist in preparing reports and client updates
What We're Looking For :
Excellent communication and coordination skillsStrong sense of ownership and problem-solving attitudeBasic understanding of operations or client servicingComfortable working in a fast-paced startup environmentProficiency in MS Excel / Google Sheets / CRM is a plusPerks :
Hands-on exposure to client success and operations managementSalary + Internship certificate and Letter of Recommendation (based on performance)Potential for full-time offer post-internshipSkills Required
google sheets , Excel, Crm