Network Engineer (L2)

Job Description

Design, plan, manage and support network infrastructure components across enterprise locations and cloud environments, ensuring security, availability and scalability of network services.

Responsibilities :

• Designing, Planning, Managing and Supporting Network Infrastructure in a Global Enterprise.
• Expert level knowledge of Network solutions (including but not limited to : Cisco, VOIP, Palo Alto, BigIP F5, etc.). Familiarity / experience with Azure networking is a plus.
• Enterprise based knowledge on supporting Routing and Switching protocols, Firewall and Network Security, LAN / WAN / MAN, wireless, SDWAN, VoIP, VPN access, and Internet routing.
• Network Authentication and On-Boarding access to include RSA, Identity Services Engine, and Cloud Operations.
• Perform troubleshooting analysis of Network for client offices while working closely with one or more of the following groups :
• Other departments / business units within the Global Organization
• Global IT Staff
• Vendors / Service Providers
• Recommend improvements to enhance the technical capabilities of the network solutions and services and to reduce operating costs.
• Create and Maintain Network Services documentation (Network Diagrams, Work Instructions and SOPs, etc.)
• Provide technical guidance to Network team members for trouble ticket completion and infrastructure configuration.
• Document network challenges, problems and resolution for future reference.
• Identify areas of improvement and provide recommendations on improving Network Infrastructure.
• Manage, guide and mentor the efforts of the entire Network Services Team supporting and troubleshooting network and many times the services utilizing the network.
• Provide performance, capacity, inventory and licensing reports on the Network
• Review network designs provided by external vendor partners to ensure operational efficiency and escalate any concerns on proposed designs to team management.

Qualifications