Network Engineer (24 / 7 Rotational Shifts)
Work Mode : Hybrid – Work from Office mandatory on Wednesdays and Thursdays
Job Summary :
We are seeking experienced Network Engineers to join our dynamic team supporting 24 / 7 operations. The ideal candidates will have strong expertise in Spanning Tree Protocol (STP) and Wi-Fi network setups (Cisco WLC) along with working knowledge of key routing protocols (BGP, OSPF, ISIS). Candidates must be proactive, detail-oriented, and capable of working in a fast-paced, enterprise-level environment.
Key Responsibilities :
- Configure, troubleshoot, and support enterprise network infrastructures with a strong focus on :
- Spanning Tree Protocol (STP) – mandatory expertise required.
- Wireless LAN controllers (Cisco WLC) and Wi-Fi setup – mandatory.
- Routing protocols : BGP , OSPF , and ISIS .
- Monitor network performance and ensure system availability and reliability.
- Handle incident, problem, and change management using tools like Remedy and ServiceNow (SNOW) .
- Experience or understanding of e-bonding for integration between ticketing systems.
- Perform basic analysis and troubleshooting on Firewall systems (Palo Alto) – occasional use (~2% of daily workload).
- Collaborate with cross-functional teams for escalations and service improvements.
- Participate in on-call support as per rotational shift schedules.
Job Requirements :
Bachelor’s degree in Computer Science, Information Technology, or a related field.Relevant certifications (e.g., CCNA, CCNP, CWNA, Palo Alto PCNSA ) are a plus.Minimum 5 years solid hands-on experience and understanding of STP (Spanning Tree Protocol) .Strong working knowledge of Wi-Fi setups , including Wireless Controllers (Cisco WLC) .Routing Protocols : BGP, OSPF, ISIS – good understanding and troubleshooting experience.Ticketing Tools : Experience with Remedy , ServiceNow (SNOW) , and e-bonding integration knowledge.Basic knowledge of Palo Alto Firewalls – not required to be an expert.Excellent problem-solving and communication skills.Willingness to work in a 24 / 7 rotational shift environment including night shifts and weekends.Candidates must be flexible to work from the office every Wednesday and Thursday .Looking for proactive individuals who can take ownership of issues and follow through to resolution.Prior experience in a NOC (Network Operations Center) or enterprise network support environment is highly desirable.