Work with mobile threat defense tools (Symantec, Microsoft Defender).
Manage compliance and configuration policies, applications, and app protection.
Create Power BI reports using Intune audit data.
Mobile Device Administration
Handle enrollment workflows and mobile app lifecycle.
Troubleshoot device issues and policies.
Support Zero Touch and Automatic Device Enrollment.
Windows Platform Administration
Manage Modern Desktop, Intune, Autopilot, and Co-management.
Troubleshoot deployments, task sequences, and patching.
Work with Active Directory, GPOs, and O365 deployment.
Client & Operations
Interact with clients and provide solutions.
Monitor tickets using ServiceNow and resolve issues.
Work in rotational shifts and 24x7 on-call support when required.
Other Responsibilities
Collaborate with teams and maintain documentation.
Train new staff on technical processes.
Ensure compliance and security standards.
Requirements
Education : Bachelor’s Degree
Experience : 5+ years in IT with strong skills in Microsoft Intune and Endpoint Configuration Manager.
Technical Skills : Microsoft Intune, Modern Desktop Management, Windows Autopilot.
Preferred : Microsoft certifications, experience with Azure, MFA, Power BI, PowerShell, Python, Power Automate.
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Senior Analyst • India
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