Asst Manager / Manager - MICE Operations & Contracting

Job Title : MICE Operations and Contracting Manager

Location : Mumbai

Department : Corporate Services - MICE

Reporting To : AVP

Role Overview

The MICE Operations and Contracting (International) Manager is responsible for managing end-to-end international & Domestic MICE operations, including event planning, execution, and contracting. This role emphasizes building a strong network of Hoteliers, international & Domestic vendors and suppliers, negotiating competitive agreements, and ensuring seamless delivery of high-quality events for clients.

Key Responsibilities

MICE Operations

• Plan, coordinate, and execute international & domestic MICE events, ensuring alignment with client expectations and budgets.
• Handle all aspects of event logistics, including travel arrangements, accommodations, venues, transport, visas, and on-site support.
• Collaborate with cross-functional teams to deliver customized itineraries and event programs.
• Manage on-ground operations for international & domestic events, ensuring smooth execution and client satisfaction.
• Oversee risk management for international & Domestic travel and event logistics, ensuring compliance with safety protocols and regulations.
• Provide regular status updates and detailed reports to senior management and clients.

Contracting & Vendor Management

Client Relationship Management

Budgeting & Financial Management

Market Research & Innovation

Team Leadership

Key Skills & Competencies

Qualifications & Experience

Key Performance Indicators (KPIs)

Role :   Tourism Services - Other

Industry Type :   Travel & Tourism

Department :   Food ,  Beverage & Hospitality

Employment Type :   Full Time, Permanent

Role Category :   Tourism Services

Education

UG :   Any Graduate

Skills Required

domestic mice operations, Hotel Contracting, international mice operations, Mice Operations