2-3 years Exp MS Dynamics 365 CRM (Pune)

Please go through the requirements

Location : Pune [Work from Office]

Candidates willing to relocate are welcome.

Immediate joinees preferred.

If you have worked with MS Dynamics 365 CRM, have experience between 2-3 years, and ready to take your careers a step ahead , then this is an amazing opportunity for you.

Salary : As per Industry Std

Job Description :

• Must have over 2-3 years of Experience in MS Dynamics 365 CRM (on-premise / Cloud)
• Must have good Techno-Functional knowledge on MS Dynamics 365 CRM Sales & Field Services and end to end customization
• Understanding and experience in key areas Sales, Marketing, Case Management and Field service.
• Hands-on experience in Development / Support / Implementation projects
• Will be responsible to interact with end-users / client to take down their requirements and train them as and when required.
• Must have experience in interacting with international clients
• Should have sound knowledge of implementing MSD CRM best practices
• Must have experience on end-to-end MSD CRM Implementation / deployment
• Should be able to leverage his / her experience with Dynamics CRM to step back and recommend and / implement Dynamics CRM best practices including any structure, grooming / clean-up, or basic changes as may be needed to properly conform with the standard Dynamics CRM workflows and thus facilitate efficient use of the system
• Should be able to provide some level of ad-hoc end user training as needed for Dynamics CRM modules, workflows, or general questions coming from end-users
• Should have good command on Entity Customization, Business Units, Security aspects, Plugins, Workflows, Custom workflows, JavaScript web resources, services.
• Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team.
• Must have worked & strong knowledge in C#, javascript Dynamics CRM SDK, Entity Framework.
• Must have Strong knowledge in PowerAutomate, PowerApp & Module Driven Apps
• Should have developed Workflow / Custom Workflow development and Front-End Entity Form development.
• Must have work experience in Entity Customizations and Entity View Customizations
• Data migration and integration mappings using SQL Integration Services, Web Services
• SQL Reporting Services
• The role includes working with customers’ technical, business and management teams to understand their strategy and identify their ‘must-have’ requirements, in order to design and deliver highly complex integrated solutions
• Provide input and advice regarding Microsoft Dynamics CRM capabilities, functions and features to clients and prospects
• Conduct hands-on implementation, the configuration of the various components of Microsoft Dynamics CRM
• Build positive client relationships by developing an understanding of the client’s business processes
• Perform requirements gathering, Business Process Analysis
• Understand customer requirements and advise the project team on highly specialized, complex solutions architecture and implementation
• Adapt to different end-user learning styles when training, gathering requirements, etc.
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.
• Assist internal resources with support or pre-sales of Microsoft CRM and related integrations

Education & Experience

Performance Skills