Fine Jewellery Designer Cum Merchandiser

About RINGS & IRINGS & I is India’s first designer diamond ring studio, offering personalized, made-to-order diamond rings through a truly omnichannel, tech-enabled experience. With 1000+ designs across 16 styles, we empower clients to choose their ring, their style, and their budget — all backed by trust, transparency, and celebration.PositionRing Expert – Mumbai Location Borivali (West), Mumbai (Current) – Open to switch in other Mumbai locationsTimings11 : 00 am to 9 : 00 pm | Weekly off on one of the week days.Job OverviewThe Ring Expert is the main person to face the client. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills—applying these to convert business. They handle the entire Client & Product cycle from Appointment to Delivery.Lead to Appointment- Lead nurturing from lead to studio visit- Enquiry handling- Providing prices on requestAppointment to Receipt- Driving the appointments per the provided SOP ensuring that the guidelines are followed- Providing customers with necessary information about policies, products & services- Able to gauge client’s mind-set & driving the appointment flow- Conducting virtual appointments driving to either closure or studio visit- Processing online orders- Keeping track of product offerings and availability- Quotation communications- Building positive customer relations- Inventory management- Administering studio cleanliness Advance acceptance & receipt generation- Handing over cash to head-officeProcure to Pay- Following up on status of product before reception and sharing status with Head Office post reception- Ensuring that user expectations & design standards are met during the quality check processReceipt to Invoice- Handling product deliveries Other Responsibilities- Participating in events to represent the business model & introduce customers to our model- Provide concept tours as necessary to stakeholders & customers- Participate in conducting Jewellery exhibitions- Host Jewellery styling consultations for diamond Jewellery clients periodically- Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation- Provide inputs on product strategyQualificationMust possess a MBA Degree and 2–4 years of proven experience as a Sales Executive in retail.