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Application Support Specialist

Application Support Specialist

RATNAAFINAhmedabad, Republic Of India, IN
12 days ago
Job description

Key Responsibilities :

  • Support employees in adopting and effectively using the Loan Origination System (LOS), Loan Management System (LMS), and other internal tools.
  • Resolve support tickets promptly to ensure smooth business operations.
  • Handle user administration, including user management and access controls.
  • Conduct user training and daily troubleshooting support.
  • Demonstrate strong technical aptitude and self-learning abilities for new platforms.

Candidate Profile :

  • Bachelors degree (B.Com or any graduate degree).
  • Proficiency in Hindi, Gujarati, and English.
  • Comfortable learning new technical systems independently and managing challenging customer support scenarios.

    • Why Join Us?

  • Work at a Certified Great Place to Work.
  • Contribute to the growth of MSMEs across India through innovative financial solutions.
  • Be part of a vibrant IT and FinTech team supporting vital business systems.
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    Application Specialist • Ahmedabad, Republic Of India, IN

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