TRooTech Business Solutions - HubSpot Implementation Specialist

Key Responsibilities :

• Own and Manage HubSpot CRM : Act as the primary HubSpot administrator, managing user access, permissions, data integrity, and platform optimization.
• Setup & Onboarding : Handle user provisioning / deprovisioning, and ensure smooth onboarding with proper workflows and training support.
• Workflow & Automation Management : Build and refine complex workflows, sequences, and automation across Marketing, Sales, and Service Hubs to streamline lead management and customer engagement.
• CRM Optimization : Audit existing setups, identify gaps, and optimize performance, structure, reporting, and automation processes.
• Cross-functional Collaboration : Work closely with internal teams (Marketing, Sales, Support, and Product) to gather requirements and develop solutions aligned with business goals.
• Dashboards & Reporting : Create custom dashboards and reports to track campaign performance, sales pipelines, and service metrics.
• Integration & API Management : Manage and optimize integrations with third-party tools like Talk desk, Slack, databases, or analytics platforms.
• Process Documentation : Maintain clear and up-to-date documentation for workflows, configurations, and processes.
• Training & Support : Provide training to internal users and support adoption of best practices across the organization.
• Data Management : Ensure data hygiene, segmentation accuracy, and alignment with reporting needs.
• Stay Current : Monitor and implement HubSpot updates, beta features, and ecosystem :
• 3 to 5 years of hands-on experience managing and administering HubSpot CRM.
• Deep expertise across HubSpot Marketing Hub, Sales Hub, Operation Hub and Service Hub .
• Strong experience in workflow automation , lead scoring, pipeline management, and customer journey optimization.
• Familiarity with third-party integrations, APIs, and data flows .
• Excellent understanding of data segmentation, lifecycle stages, and CRM performance tracking .
• Proven ability to work independently and take ownership of HubSpot as a core platform.
• Strong communication skills to convert business requirements into CRM functionality.
• Experience with SQL, webhooks, or custom-coded workflows (preferred).
• HubSpot certifications (Marketing, Sales, Service Hub) are a strong Skills (Bonus) :
• Experience working in a digital agency or SaaS environment.
• Understanding of customer journey mapping and growth funnel optimization.

(ref : hirist.tech)