Only 24h Left! Guest Relations Executive

Job Title : Guest Relations Executive

About Role -

We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India, fostering a welcoming and vibrant atmosphere for all visitors.

Roles and Responsibilities -

• Guest Services : Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.
• Front Desk Operations : Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.
• Communication : Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.
• Administrative Support : Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs.
• Property Management Support :

○ Conduct inventory checks and maintain records.

○ Assist in the procurement of monthly supplies.

○ Step in as the property in-charge during the absence of the property manager.

Qualifications / Knowledge / Experience

What We Offer

If you are passionate about hospitality, have a positive attitude, and love meeting new people, we encourage you to apply for this exciting opportunity. Be part of our team and help us continue to provide unique and unforgettable experiences for our guests.