Netsuite Support Analyst

ConfidentialPune, India

4 days ago

Job description

As a Netsuite Support Analyst at Staff4Me, you will be responsible for providing technical support and troubleshooting assistance to end-users utilizing the Netsuite ERP system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.

In this role, you will :

Respond to user inquiries, identify and troubleshoot issues, and provide resolutions in a timely manne
Collaborate with cross-functional teams to gather requirements and provide system enhancements and customization recommendation
Assist with system configurations, data imports / exports, and system integration
Monitor system performance, identify and resolve any operational or technical issue
Maintain accurate documentation of user issues, resolutions, and system processe
Provide end-user training and support on system functionalities and best practice

We are looking for candidates who have a strong understanding of Netsuite functionalities and can effectively communicate technical concepts to non-technical users. The ideal candidate is detail-oriented, customer-focused, and has a passion for problem-solving

.Requirement

Bachelor's degree in Computer Science, Information Systems, or a related fiel

With 3 years of experience providing technical support and troubleshooting for Netsuite or a similar ERP syste

Strong knowledge of Netsuite functionality, including modules such as Financials, Inventory, Order Management, and CR

Experience with system configurations, data imports / exports, and system integration

Excellent problem-solving and analytical skill

Strong communication and interpersonal skill

Ability to work independently and as part of a team in a fast-paced environmen

Skills Required

System Integration, Netsuite, System Configurations

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Support Analyst • Pune, India