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Project Manager - Salesforce

Project Manager - Salesforce

VY SYSTEMS PRIVATE LIMITEDGurugram
30+ days ago
Job description

A Salesforce Technical Project Manager (TPM) plays a crucial role in managing and delivering Salesforce projects and brings extensive Salesforce knowledge.

Years of experience needed :

  • Overall, 10-12 years of experience on Project Management
  • Minimum of 6 years of experience working on Salesforce CRM projects

Skills :

  • Sales, Service, Financial Service, Health & Experience Clouds.
  • Working experience with LWC, Apex, Lightning and Salesforce development and deployment tools.
  • Strong problem solving and analytical skills.
  • Strong attention to deadlines and budgetary guidelines
  • Strong written and verbal communication skills
  • Excellent presentation skills
  • Responsibilities :

    1. Project Planning and Strategy :

  • Define Scope and Objectives : Work with stakeholders to define the project scope, goals, and deliverables.
  • Develop Project Plan : Create detailed project plans, including timelines, milestones, and resource allocation.
  • Risk Management : Identify potential risks and develop mitigation strategies.
  • 2. Stakeholder Management :

  • Client Communication : Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
  • Collaborate with Teams : Work closely with various teams, including developers, administrators, and business analysts, to ensure alignment and communication.
  • Manage Expectations : Set and manage expectations with stakeholders regarding project progress, timelines, and deliverables.
  • 3. Technical Oversight :

  • Technical Guidance : Provide technical guidance and oversight to ensure the project adheres to best practices and Salesforce standards.
  • Problem-Solving : Address and resolve technical issues that arise during the project lifecycle.
  • Integration Management : Oversee the integration of Salesforce with other systems and tools as needed.
  • 4. Project Execution :

  • Coordinate Activities : Coordinate the efforts of project team members, ensuring tasks are completed on time and within scope.
  • Monitor Progress : Track project progress against the plan, adjusting as necessary to keep the project on track.
  • Quality Assurance : Ensure that deliverables meet quality standards and adhere to Salesforce best practices.
  • 5. Resource Management :

  • Team Management : Manage and allocate resources effectively, including personnel, tools, and budget.
  • Vendor Coordination : Coordinate with third-party vendors or consultants if external expertise is required.
  • 6. Reporting and Documentation :

  • Status Reports : Provide regular updates and status reports to stakeholders, including project progress, risks, and issues.
  • Documentation : Maintain comprehensive project documentation, including requirements, designs, and configurations.
  • 7. Change Management :

  • Handle Changes : Manage change requests and ensure they are assessed, documented, and communicated effectively.
  • Adaptation : Adapt project plans and strategies based on changes in scope or new information.
  • 8. Training and Support :

  • User Training : Coordinate and facilitate training sessions for end-users to ensure they are comfortable with the new Salesforce implementation.
  • Support : Provide post-implementation support and address any issues or questions that arise after the project goes live.
  • 9. Compliance and Governance :

  • Ensure Compliance : Ensure that the project adheres to organizational and regulatory compliance standards.
  • Governance : Implement governance practices to ensure the project aligns with organizational policies and Salesforce best practices.
  • 10. Staffing & Recruitment :

  • Understand the nature of resource requirements from the customer or Account teams.
  • Work with Talent Acquisition team for fulfilment of the positions.
  • Responsible for onboarding the resources on customer systems and environments.
  • Responsible for overseeing the entire lifecycle of Salesforce projects, from planning and execution to delivery and support, ensuring successful outcomes and stakeholder satisfaction

    Certifications Needed :

  • Salesforce Administrator
  • Salesforce Consultant
  • Scrum Master / PMP
  • (ref : hirist.tech)

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