Client Advisor

Description

Selected candidate will lead and manage the business requirements elicitation & management process for major projects, primarily migration portfolios , new client greenfield launches and major system upgrades. They will have overall accountability and responsibility for the requirements phase of the project. The person may also lead and manage in a matrix management manner a team of business consultants for assigned projects and be responsible for assigning, directing and monitoring the work. They will work with senior stakeholders within TSYS and Client organisations and build and maintain strong

relationships and ensure proper governance and management is in place.

They will define client needs, advise / consult on best practice solutions for meeting the needs and improving efficiency and effectiveness of the clients future state. They will guide and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirements management, analysis and requirement / solution validation while eliminating barriers and directing resources as needed.

They will provide system / product consultancy support to clients and educate clients on system features and functionality where required. This will include managing expectations and needs of clients regarding the functionality of the solution and making recommendations about the usage where appropriate.

Essential requirements :

• 10+ years relevant experience in business requirements analysis, gathering,

documentation and validation for software projects.

Desirable requirements for the role :

management systems

launch.

e.g. IIBA or BCS).

What we offer :

difference

Skills Required

Business Requirements Analysis, matrix management