Provide end-to-end project execution throughout processing implementation projects;
Assess and document customer needs and according implementation activities;
Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology;
Guide customers through applicable company processing rules, specification and documentation;
Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers;
Handle multiple customer processing implementation projects in parallel.
Education / Experience :
Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
2 to 5 years of "Information Technology" system knowledge, with good understanding of network technology, applications, and project management;
Knowledge :
Strong knowledge in payment transaction processing, digital eco-system and industry business principles; Understanding of digital ecosystem, mobile wallet, mobile apps, APIs;
Good understanding of company's payment processing systems, formats and associated customer host interface testing services and principles;
Good understanding of the 4 party model and the full transaction lifecycle for company brands.
Skills / Abilities :
Ability to interact well with the customer
Good verbal and written communication skills
Self-Starter with a desire to learn independently
Good project management skills
Ability to manage change in a technical work environment;
Ability to understand theory / principles with business impact and apply this understanding to the work environment
Ability to work in a matrixed organization and cross functional teams
Ability to provide basic training and overview of the functions within CIS.