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Retail - Human Resources Business Partner

Retail - Human Resources Business Partner

ConfidentialMumbai, India
4 days ago
Job description

About Us

Traya is an Indian direct-to-consumer hair care brand platform provides a holistic treatment for consumers dealing with hairloss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient's hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a strong adherence system in place via medically-trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track.

Our Vision :

Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.

The Founders :

Founded by Saloni Anand , a techie-turned-marketeer and Altaf Saiyed , a Stanford Business School alumnus.

About the Role :

We are looking for a dynamic and hands-on Retail HR Business Partner who will independently manage the entire employee lifecycle for our field-based teams across different business units. This includes everything from hiring to onboarding, employee engagement, performance management, and exits.

This is a high-impact, individual contributor role to begin with, with a plan to expand the team under this position as the business scales.

Key Responsibilities :

HR Partnering & Execution

  • Act as a HR partner to business leaders across Traya's on-ground and operational teams
  • Own and execute core HR processes from hiring, onboarding, performance cycles, engagement, retention, and offboarding
  • Advise managers on team structure, capability gaps, and org effectiveness

Recruitment & Onboarding

  • Drive end-to-end hiring for customer-facing and field roles, managing sourcing pipelines, vendor partners, and hiring SLAs
  • Innovate sourcing strategies for scale hiring while maintaining quality
  • Ensure seamless onboarding and Day 1 experience
  • Employee Experience & ER

  • Be the first line of connect for field employees to resolve issues and build trust
  • Conduct regular field visits, one-on-ones, and skip-level connects
  • Lead initiatives to improve employee satisfaction and reduce attrition
  • HR Operations & Data-Backed Insights

  • Maintain HR dashboards for headcount, hiring, attrition, and compliance
  • Use data to proactively identify red flags and recommend interventions
  • Ensure timely documentation, policy compliance, and grievance redressal
  • On-Ground Presence

  • Travel to field locations regularly to conduct audits, employee check-ins, and ensure policy and culture alignment
  • Drive consistency and transparency in how HR practices are experienced across geographies
  • What We're Looking For :

  • 4+ years of post-MBA experience in a generalist or HRBP role, ideally in retail, healthcare, QSR, or distributed workforce setups.
  • Strong ownership mindset with proven ability to operate independently
  • Confident communicator with high empathy and stakeholder handling skills
  • Execution-focused with a bias for action and comfort with frequent travel
  • Strong grasp of core HR systems, people analytics, and compliance frameworks.
  • Skills Required

    HR Systems

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    Human Resource • Mumbai, India

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