Executive HousekeeperAccorHotel • Mumbai, Maharashtra, India

Executive Housekeeper

AccorHotel • Mumbai, Maharashtra, India

25 days ago

Job description

Main Duties : Administration

Statutory Requirements : Ensure that all departmental statutory requirements are adhered to.
Departmental Systems : Set up systems to ensure implementation of organisational standards of guest and associate satisfaction.

Customer Service

Set up systems train and implement the same to ensure meeting of required standards of guests satisfaction

Track Guest Satisfaction scores on a monthly basis and focus on areas of deficiency

Financial

Optimum Stock Management : Ensuring the timely ordering of all supplies to minimize overstocking or unavailable items by setting up a system with the Purchase Manager.

Production and implementation of annual budgets to ensure organizational profitability

Managing monitoring and controlling all inventories of operating equipment linen and uniforms ensuring par stocks are maintained and costs are controlled.

Operational

Resource Management to maximize performance and efficiency : Optimum ordering and efficient management of all resources available

Compliance with Health & Safety Legislations : Training and implementation of all applicable policies

Writing & Implementing Policies and Procedures : Ensuring adequate training is imparted to all associates.

Ensuring all departmental communication standards are met

Personnel

Hiring of team members as per the HR plan of the organization

Devising Implementing & Delivering in-house training to ensure high level of employee satisfaction and efficiency.

Creating an environment promoting employee loyalty & pride and encouraging associates to have high levels of commitment.

Ensuring redressal of any associate complaints / issues

Remote Work : No

Employment Type : Full-time

Key Skills

Hotel Experience,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Housekeeping Management,Special Needs,Hotel Management,Sanitation,Budgeting,Leadership Experience,Supervising Experience

Experience : years

Vacancy : 1

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Executive • Mumbai, Maharashtra, India

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