We are hiring Technical Voice Process professionals for a leading MNC. The ideal candidate will have a background in technical support and troubleshooting, with excellent communication skills. If you are an immediate joiner and are comfortable with rotational shifts, we encourage you to apply.
Roles & Responsibilities
- Provide technical support and assistance to customers via a voice process .
- Perform troubleshooting to diagnose and resolve technical issues.
- Maintain a high level of professionalism and courtesy in all customer interactions.
- Ensure a positive customer experience and strive for first-call resolution.
Required Candidate Profile
Experience : Must have relevant experience in troubleshooting and technical support .Skills : Excellent communication skills are mandatory.Availability : We are looking for immediate joiners .Additional Information
Work Schedule : Rotational shifts , including night shifts .Work Arrangement : Work From Office (WFO) .Work Location : Hyderabad.Skills Required
Technical Support, Voice Process, Troubleshooting, Communication Skills, Professionalism, customer interactions