Senior Brand Manager

About SuperOps

SuperOps is a SaaS start-up empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.

Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.

We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, and be part of our A-star team of superheroes.

Job Overview :

The Brand, PR & Social Media Manager will be responsible for shaping and amplifying the SuperOps brand story across digital channels, press, and industry forums. You will be at the intersection of storytelling, community building, and thought leadership ensuring our brand stands out in a competitive SaaS landscape.

Key Responsibilities

Brand & Storytelling

• Build and strengthen the SuperOps brand narrative aligned with our mission and values.
• Drive consistency in tone, voice, and design across all brand touchpoints.
• Partner with Product Marketing and Growth teams to create compelling brand campaigns.
• Responsible for developing the brand framework, messaging architecture, go-to-market narrative, and product positioning strategy, while collaborating with the product and innovation teams to drive brand-led innovation initiatives.

Public Relations & Communications

Social Media & Community Engagement

Analytics & Impact

Community Engagement

Key Skills & Competencies

Why Join SuperOps?

Impact : You'll work on a product that is revolutionising IT service management for MSPs and IT teams worldwide.

Growth : SuperOps is growing rapidly, and there are ample opportunities for career progression and leadership roles.

Collaboration : Work with a collaborative team that values creativity, ownership, and growth.