Were looking for a hands-on Dynamics 365 CRM Developer to help build and enhance a
lead management platform using Microsoft Dynamics 365. The candidate will work
closely with other developers, analysts, and business stakeholders to implement
automation, streamline integrations, and ensure a seamless lead lifecycle experience. The
ideal candidate will have a strong background in CRM automation, workflow
orchestration, BI reporting, and system integration, with a passion for driving business
outcomes through intelligent customer engagement.
Key Responsibilities :
- Design and implement lead capture, scoring, routing, and nurturing workflows in
Dynamics 365.
Configure and customize Dynamics 365 Sales and Marketing modules to alignwith business processes.
Develop automated workflows using Power Automate and Dynamics 365 processflows.
Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms,APIs).
Ensure data integrity, compliance, and security across the CRM ecosystem.Provide documentation, training, and support to end-users and business teams.Monitor system performance and continuously optimize for scalability and usability.Required Skills & Experience :
3 - 5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Sales,Marketing, and Customer Insights).
Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware likeKingswaySoft or Zapier).
Proficiency in workflow automation, lead lifecycle management, and datamodeling.
Familiarity with JavaScript, C#, or TypeScript for CRM customizations.Experience with data migration, ETL, and reporting tools (Power BI, SSRS).Excellent communication skills.Experience supporting and enhancing existing Dynamics 365 CRM solutionsHands-on experience with Power Platform Pipelines and CI / CDStrong knowledge of model-driven app developmentProven ability to design, develop, and support enterprise-grade CRM Qualifications :Information Technology or Bsc Computer Science DegreeMicrosoft Certified : Dynamics 365 Fundamentals or Functional ConsultantAssociate.
Experience with marketing automation tools Dynamics 365 Marketing.Background in lead generation, sales funnel optimization, or customer journeymapping.
Exposure to Agile methodologies and cross-functional collaboration.(ref : hirist.tech)