Ecommerce Performance Manager

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at :

https : / / www.Dentsu.Com /

https : / / www.Dentsu.Com / careers

This role is responsible to implement and supervise digital media activities for the assigned brands. As a representative of Dentsu, the personnel will aid its clients in delivering value for campaigns by means of conceptualization and implementation of strategies & campaigns thereby contributing to overall brand management and achieving excellence in its expectation with the team.

Job Title : Manager Ecommerce

Years of experience : 4.5 years+

Location : Gurgaon

Job Description : -

• Be responsible for driving client KPIs on different marketplaces including Amazon, Flipkart, QCommerce, Pharmacy, Beauty and Fashion by working with an ad operations team.
• Be responsible for driving organizational KPIs, SLAs towards ensuring on-time & high-quality delivery of work by the team.
• Understand client goals, give strategic direction and refine campaign plans before they go to client.
• Finalize advertising plans with client input – mutual alignment of plans with the client based on key objectives and KPIs to be achieved.
• Provide recommendations and guide AdOps team in execution of strategies for Campaign Structuring, Targeting, Creatives, Betas and other facets of advertising in accordance with client goals for Marketplaces.
• Drive use of automation and tech for reporting with the AdOps team.
• Build, watch and maintain the digital advertising budget and track success metrics.
• Oversee all regular (and ad hoc) analysis of digital activity required to be sent to the client.
• Oversee quality and depth of insights being provided by the AdOps team.
• Understanding client brief holistically to identify gaps / opportunities for scaling client revenue or building efficiencies on current campaigns.
• Responsible for managing a client portfolio of 4-6 accounts.
• Review performance being delivered on all client accounts through regular scrums with the team.
• Understand and stay current on industry trends, competitive landscape as relevant to assigned clients.
• Be accountable for showcasing business growth during Monthly, Quarterly, Half Yearly and Annual Business Review meetings with the client.
• Be responsible for Team Growth and planning personal development programs for subordinates.
• Take PDPs of team members.
• Be accountable for Quality and timely deliverables for clients’ requests by the AdOps team.
• Work with Business Teams to drive New Business pitches including preparation and presentation of audits, planning and strategic recommendations.

You'd fit right in, if you :

Are any Graduate / MBA 4 years of experience years of relevant work experience in managing and running Amazon Ads through self-serve platforms

Additionally have experience of running self-serve campaigns and / or display campaigns on other marketplace platforms

Have hands on experience of using tools like Helium 10, Amazon Pi, Amazon Drona. Experience of using other marketplace tools will be beneficial, but not necessary.

Have 1+ years of people management experience (mandatory)

Have experience in managing the advertising spends for multiple client accounts at the same time

Have strong project management skills including demonstrated ability to think end-to-end, and manage long-term projects

Have excellent problem-solving and analytical skills

Have excellent communication and interpersonal skills, with the ability to be personable yet persistent.

To apply, pls apply here as well as send us your updated CV and Folio mentioning the below details to winsy.gulati@dentsu.com (so we are able to process your candidature faster) :

Email subject : Ref : LinkedIn – Manager Ecommerce

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Are you comfortable working from Gurgaon :

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Salary expectations

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Pls attach your CV and Folio

We thank you for sending us your profile & details for this role .

If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

Dentsu International is growing exponentially as we help our clients make meaningful progress as champions of good change. Come be a part of this amazing journey, together with some of the best minds in the business that call us home.

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Working with us (Our Culture & Ethos)

Joining dentsu international, you’ll join a team of 66,000 driven, talented & gifted individuals who work in functions across Media, Creative, Customer experience management & Shared Services. Here, they collaborate every day to write inspiring stories of growth & learning, audacious innovation & dreams that they turn into reality..Having a lot of fun as they do that! It is a place of incredible spirit, drive & growth!

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.