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15h Left : BPO Trainer

15h Left : BPO Trainer

Veera steelIndia
16 hours ago
Job description
  • Design and deliver training modules on process knowledge, soft skills, communication, and tools
  • Conduct onboarding and refresher training sessions
  • Conduct role-plays and simulations to simulate real customer interactions
  • Monitor and coach performance through call reviews and feedback
  • Update training materials to reflect process changes and best practices
  • Assess training effectiveness through metrics and feedback
  • Collaborate with stakeholders to identify needs and align objectives
  • Foster a learning environment that encourages continuous improvement

    • Job Type : Full-time

    Pay : ₹20, ₹30,000.00 per month

    Work Location : In person

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    15H Left • India

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