Application Engineer, Customer Service Desktop & Self-Service

Meet Our Team :

Pega Knowledge Management is an AI-powered application that uses Natural Language Processing (NLP) and machine learning to help authors effortlessly curate enterprise content, in combination with Pega Knowledge Buddy, it surfaces out simplified answers based on the enterprise content, out to the end users.

Our team lives and breathes the Pega delivery vision : quickly building high-quality, outcome-driven applications that evolve with the changing needs of business. As a key member of the Pega Knowledge team, you will work with passionate and driven project teams, delivering new and innovative solutions using latest technology in the GenAI space and Pega technology.

Picture Yourself at Pega :

Pega is changing the way the world builds software. In this role, you’ll help us design, develop, implement and test the next generation Pega based GenAI solutions. This is your chance to get your hands-on leading technology that figures out what people really care about.

What You'll Do at Pega :

• Develop a world class enterprise product
• Propose and adhere to best practices, while focusing on building scalable & performant enterprise solution within the release timeline
• Work on Pega constellation framework to build products using Pega technology, JS & REACT, RESTFul microservices and acquire new skills a propose new technical solutions
• Utilize your outstanding technical skills to demonstrate new and innovative ways to implement software solutions
• Talk about the product and present to a broader group
• Collaborating with a high performing Pega teams to build out the next generation of features in the product

Who You Are :

You are a highly technical hands on individual who is passionate about exploring and applying Pega and emerging technologies to help solve business problems.

Ability to match technology solutions to customer needs

What You've Accomplished :

Pega Offers You :

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company

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