Salesforce Developer (AI / Einstein)
Note : This is not an AI chatbot role. We need a Salesforce developer who can design, build, and productionize Salesforce-native AI (Einstein) capabilities and data-driven features inside the Salesforce platform.
Role Overview :
Were seeking a hands-on Salesforce Developer who pairs strong Apex / LWC skills with practical experience enabling Salesforce AI / Einstein features (Prediction Builder, Discovery, Next Best Action, Data Cloud, CRM Analytics). Youll help TAMS teams deliver AI-assisted workflows and insights for healthcare operations, ensuring scale, security, and compliance (HIPAA / PHI).
Key Responsibilities :
Build on-platform AI features :
- Implement Einstein / Prediction Builder models and integrate predictions into record pages, flows, and LWC.
- Configure Next Best Action strategies with invocable actions and decisioning rules.
- Use Einstein Discovery / CRM Analytics to surface prescriptive insights in Salesforce.
- Leverage Data Cloud (if in-scope) for profile unification, calculated insights, and activations.
Application development :
Design and develop Apex (triggers, classes, REST), LWC, and Flows with test coverage and guardrails.Create scalable, reusable components to consume AI outputs (scores, recommendations) in UI and automation.Data and integration :
Build robust API integrations (REST / SOAP, Platform Events) with enterprise systems (eligibility, claims, provider, care / UM).Partner with data teams on feature engineering, data contracts, data quality, and monitoring for AI use cases.Governance & DevOps :
Follow HIPAA / PHI handling, Salesforce Shield / data masking where applicable, and least-privilege patterns.Use SFDX / Git-based CI / CD (e.g., Azure DevOps / GitHub Actions) and proper branching / release management.Quality & Observability :
Establish test strategies (unit / integration / UAT), monitoring, bias checks for predictions, and result explainability.Document solution designs, runbooks, and KT for TAMS support teams.Must-Have Qualifications :
5- 8+ years Salesforce development (Apex, LWC, Flows, SOQL, Platform Events) with enterprise-scale releases.Hands-on with Salesforce AI / Einstein in production (at least two of) :
Prediction Builder (end-to-end : dataset, labels, model deployment, embedding predictions in flows / LWC)Einstein Discovery / CRM Analytics (Tableau CRM) (stories, what-if analysis, prescriptions)Next Best Action (strategy builder, action frameworks)Data Cloud (data streams, identity resolution, calculated insights, activations)Strong API / integration skills (Apex callouts, Named Credentials, OAuth 2.0; middleware familiarity a plus).Proven experience in healthcare domain (payer / provider), or similarly regulated industries; working knowledge of HIPAA / PHI safeguards.Solid CI / CD with SFDX and Git; code quality tooling; automated tests (?75% coverage with meaningful assertions).Certifications : Salesforce Platform Developer I (required). (List all current certs on submission.)Nice-to-Have :
Salesforce Platform Developer II, Data Cloud Consultant, CRM Analytics & Einstein Discovery certs.Experience with MuleSoft, Event-Driven patterns, and external model integrations via invocable actions.Feature engineering / data quality for predictions; bias / accuracy monitoring playbooks.Healthcare standards exposure (FHIR / HL7, payer data models, UM / authorizations).Shield (encryption, FLS, audit trail), Transaction Security.(ref : hirist.tech)