MS Specialist Core

Job Description

A Managed Services Core Specialist is responsible for the day-to-day operations and maintenance of core network infrastructure within a managed services environment. This role requires a deep understanding of network technologies, troubleshooting skills, and the ability to work independently and as part of a team. Customer Services in different areas such as technical support, account support, operations, maintenance, network design deployment integration transformation, and education.

How You Will Contribute And What You Will Learn

• Actively contribute to fault management / configuration activities of 5G Standalone Core Network. coordination with Project teams for High Level Design / Low Level Design / Test Object List reviews, and network integration activities.
• Resolve trouble ticket within Service Level Agreement and maintain a quality service to end customer.
• Method of Procedure (MOP) / Work Instruction (WI) preparation for the activities and new learning.
• Coordinating with care team for finding and analyzing the Root Cause Analysis
• Guiding team members to execute complex & critical configuration changes
• Tracking of issues related to tools and timely escalation as per pre-defined matrix
• Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.

Key Skills And Experience

You Have :

If would be nice If you also had :

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality :

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.

Skills Required

Dockers, Containers, Microservices, Kubernetes