Talent.com
VP/Head of Operations - Digital Marketing
VP/Head of Operations - Digital MarketingNethority Technologies Pvt. Ltd. • dombivli, India
No longer accepting applications
VP / Head of Operations - Digital Marketing

VP / Head of Operations - Digital Marketing

Nethority Technologies Pvt. Ltd. • dombivli, India
12 hours ago
Job description

Reports To : CEO

Department : Operations & Delivery for Digital Marketing

Location : Nashik

Company : Nethority Technologies Pvt. Ltd.

Verticals Managed : Digital Marketing, Web & App, Support, and Ecommerce Brand Delivery

Experience we are looking for : 8+ years

ROLE OBJECTIVE

To build, manage, and optimize the entire delivery and operations structure across Nethority’s digital ecosystem — ensuring every client project and internal brand achieves timelines, profitability, and measurable growth results.

The VP / Head of Digital Operations is the bridge between strategy (CXO layer) and execution (department heads and project teams).

KEY RESPONSIBILITIES

1. Delivery & Process Management

  • Oversee delivery of all active client and in-house eCommerce projects (Web, Digital, SaaS, Support).
  • Create and standardize SOPs, timelines, and checklists across verticals.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Manage cross-department collaboration between Tech, Marketing, Support, and Brand Growth teams.
  • Implement daily huddles, weekly sprints, and monthly reviews with team leads.

2. Performance & Profitability

  • Drive monthly delivery targets and gross margin optimization for each vertical.
  • Track utilization, project costs, and productivity metrics for all delivery teams.
  • Maintain dashboards with key metrics :
  • Project health index
  • On-time delivery %
  • Profit per project
  • Team utilization %
  • Client retention / NPS

    • 3. People & Team Leadership

  • Directly manage 4–5 Department Heads (Digital Marketing, Web Dev, Support, QA).
  • Mentor Project Managers, Delivery Managers, and Analysts.
  • Work with HR to ensure hiring, training, and career growth of all operational roles.
  • Build a culture of accountability, transparency, and structured communication.

    • 4. Client Experience & Retention

  • Collaborate with Sales & Account teams to ensure seamless onboarding → delivery → success handover.
  • Lead client reviews, feedback cycles, and SLA adherence.
  • Handle escalations calmly and strategically, ensuring client confidence and long-term retention.

    • 5. Systems & Tools Implementation

  • Champion implementation of :
  • Project Management Tools : ClickUp / Monday / Asana
  • Delivery Dashboards : Google Data Studio / PowerBI
  • Communication Systems : Slack / Notion / Internal wiki
  • Drive automation and analytics for internal visibility.

    • 6. Strategic & Cross-Functional Contribution

  • Support CEO in quarterly goal planning and P&L improvement.
  • Coordinate with CTO for tech efficiency and scalability initiatives.
  • Work with CGO / CMO to align marketing deliverables with brand objectives.
  • Contribute to leadership meetings with data-driven insights and problem-solving mindset.

    • IDEAL CANDIDATE PROFILE

  • Experience : 8–15 years in digital agency / eCommerce / SaaS delivery operations.
  • Background : Strong understanding of web development, digital marketing, and eCommerce ecosystems.
  • Mindset : Process-driven, people-oriented, analytical, and growth-focused.
  • Personality Traits :
  • Calm under pressure, decisive under ambiguity.
  • Excellent communicator across tech and creative teams.
  • Strategic thinker with strong operational discipline.
  • Preferred Tools Exposure : ClickUp, Hubstaff, Slack, Google Sheets Dashboards, PowerBI.

    • COMPENSATION RANGE

  • CTC Range : ₹12 – ₹18 LPA (depending on experience & performance history).
  • Perks
  • Quarterly performance bonus
  • Fast-track leadership path to COO (Digital Division) within 18–24 months.
  • Access to founder mentorship and strategic decision-making forums
    • Create a job alert for this search

    Digital Marketing • dombivli, India

    Related jobs
    Head of Marketing

    Head of Marketing

    Bombay Founders' Club • Mumbai, Maharashtra, India
    If you can manage accounts, lead a creative team, and build a strong digital footprint, this role is for you.Planning monthly calendars, campaigns, and brand narratives. Managing and guiding editors...Show more
    Last updated: 5 hours ago • Promoted • New!
    Founding Head of Marketing & Growth

    Founding Head of Marketing & Growth

    Curately AI, Inc • Kalyan-Dombivli, IN
    Job Title : Founding Head of Marketing & Growth.Focus : Growth, Brand, Demand, and Everything in Between.Curately AI is redefining how enterprises and staffing firms engage, source, and hire talent —...Show more
    Last updated: 1 day ago • Promoted
    Head – Growth Marketing

    Head – Growth Marketing

    IndusInd Bank • Mumbai, Maharashtra, India
    About the Role : The Growth Marketing Head will lead the bank’s Growth Strategy and drive scalable, data driven customer acquisition, retention and revenue growth though Brand, Content, SEO, GEO, A...Show more
    Last updated: 17 days ago • Promoted
    Senior Vice President Marketing

    Senior Vice President Marketing

    Groupe Veritas • Mumbai, Maharashtra, India
    Looking for candidate with Commodity chemical experience.Trading experience will be added advantage Key Responsibilities 1. Marketing Strategy & Execution (Approx.Develop, implement, and evaluate ...Show more
    Last updated: 4 days ago • Promoted
    Head of Growth Marketing

    Head of Growth Marketing

    Titan • Mumbai, Maharashtra, India
    Built by a team that is passionate about creating lasting value, our products include Titan (titan.Flock, our instant messaging and collaboration platform for teams. Founded by Bhavin Turakhia, who ...Show more
    Last updated: 30+ days ago • Promoted
    Head Of Marketing Operations

    Head Of Marketing Operations

    Nineties Events • Thāne, Republic Of India, IN
    Musicland 2026 is set to be India’s most electrifying music festival — a cultural explosion of sound, lights, and experiences. Featuring global headliners, top Indian artists, and immersive stage pr...Show more
    Last updated: 2 days ago • Promoted
    Head of Digital & Brand Marketing

    Head of Digital & Brand Marketing

    Delara • Thane, IN
    Head of Digital & Brand Marketing.Location : New Delhi (Full-time, remote with overlap to U.We offer organic bedding, comforters, bath textiles, and rugs across D2C stores, Amazon, and leading retai...Show more
    Last updated: 1 day ago • Promoted
    Senior Vice President-Tech Delivery

    Senior Vice President-Tech Delivery

    Intellect Design Arena Ltd • Mumbai, Maharashtra, India
    Senior Vice President – Delivery (Core Banking, Payments & Liquidity).As Senior Vice President – Delivery, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation ...Show more
    Last updated: 30+ days ago • Promoted
    Marketing Director

    Marketing Director

    Emeritus • Thane, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show more
    Last updated: 1 day ago • Promoted
    Head of Digital Marketing

    Head of Digital Marketing

    Wootique • Mumbai, Maharashtra, India
    Company Description We are a family owned business which has operating since 1964.We are into manufacturing of Customised Solid Wood Furniture. We make various loose furniture and operate under the...Show more
    Last updated: 4 days ago • Promoted
    Head of Operations

    Head of Operations

    Intellectual Capital HR Consulting Pvt. Ltd. • Mumbai, Maharashtra, India
    To oversee day-to-day PMS back-office functionalities.About the Role To ensure error free execution of financial transactions. Responsibilities - To keep control on period reconciliations.To handh...Show more
    Last updated: 3 days ago • Promoted
    Head of Influencer Marketing

    Head of Influencer Marketing

    livelong wellness • Mumbai, Maharashtra, India
    LiveLongg is India’s first invite-only luxury wellness and longevity company, offering ultra-personalized, data-driven nutrition, biological age reversal, biomarker tracking, and concierge wellness...Show more
    Last updated: 5 hours ago • Promoted • New!
    Director of Marketing

    Director of Marketing

    Mirantis (CSIR-IIIM) • Mumbai, IN
    We’re looking for an experienced.This is a senior leadership position for someone who can balance creativity with analytical thinking — a leader who understands how to tell powerful stories while d...Show more
    Last updated: 1 day ago • Promoted
    Head of Marketing Communications

    Head of Marketing Communications

    Brand TML Partners • Kalyan-Dombivli, IN
    Are you a strategic communicator with a passion for storytelling, brand building, and digital performance?.Join Brand TML Partners as our Head of Marketing Communications, where you’ll lead multi-p...Show more
    Last updated: 1 day ago • Promoted
    Head of eCommerce Marketing & Strategy

    Head of eCommerce Marketing & Strategy

    Upbott Consulting, Inc • Thane, IN
    We are seeking a highly strategic Head of eCommerce Marketing & Strategy with deep expertise in B2B growth marketing, enterprise demand generation, and global eCommerce expansion.This role is ideal...Show more
    Last updated: 1 day ago • Promoted
    Head of Marketing Operations

    Head of Marketing Operations

    Nineties Events • Thane, Maharashtra, India
    About Musicland 2026 Musicland 2026 is set to be India’s most electrifying music festival — a cultural explosion of sound, lights, and experiences. Featuring global headliners, top Indian artists, ...Show more
    Last updated: 2 days ago • Promoted
    Director Operations - AI-Powered Global Tech Startup

    Director Operations - AI-Powered Global Tech Startup

    SkillsCapital • Kalyan-Dombivli, IN
    We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show more
    Last updated: 11 days ago • Promoted
    Digital Marketing Manager

    Digital Marketing Manager

    WPP Media - India • Thane, IN
    WPP Media Announces Opening for Remote Digital Marketing Manager (Part-Time).WPP Media, a performance-driven digital agency known for delivering precision marketing at scale, has announced a new op...Show more
    Last updated: 1 day ago • Promoted