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Configuration Specialist
Radiant Systems IncLucknow, IN6 hours ago
Job descriptionStrong written and verbal communication skills. Excellent organizational abilities and attention to detail. Team-oriented with a passion for problem-solving and supporting others. Experience troubleshooting systems and performing root cause analysis. Proficient with Windows and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Hands-on SQL experience. Scripting experience (Python, JavaScript, VBScript, or similar). SharePoint experience. Familiarity with reporting / visualization tools such as Tableau.
Position : Configuration Specialist
Location : Remote
Duration : Contract
We are seeking a highly motivated System Support and Configuration Specialist to assist program leaders with system configurations, administration, and user support for global, web-based applications. This role will primarily focus on the EtQ Reliance platform, ensuring smooth daily operations, troubleshooting issues, and supporting ongoing enhancements.
Key Responsibilities :
- Provide daily system support via phone, email, and instant messaging to EtQ Reliance users.
- Troubleshoot technical issues, collaborating with users and software vendors as needed to resolve problems.
- Perform system administration tasks, including updating website content and making system data changes.
- Assist with configuration updates and workflow enhancements in EtQ Reliance.
- Develop and execute test cases to validate system configurations.
- Support software validation and change control processes.
- Create charts, graphs, and reports using Excel, Tableau, and other reporting tools.
- Assist in developing training materials to support user adoption.
Required Skills & Qualifications :
Preferred Skills :
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Configuration • Lucknow, IN