Job Summary :
As a Technical Programme Manager, you will deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often. You will provide the cohesion between Programme and Engineering functions to deliver quality across the full lifecycle of the programme.
In this job, I am accountable for :
Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities :
- Deliver complex Infrastructure programmes with multiple business and technical risks that will impact the success of key Tesco business priorities
- Create and track a plan to deliver programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up-to-date
- Manage risks and Issues on the programme demonstrating tactics to resolve or mitigate
- Understand trade-offs in hardware and infrastructure delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and deliver brilliant technical solutions
- Able to foresee potential risks and issues, establish a process, facilitate discussion and manage escalations
- Able to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans
- Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges
- Collaborate with the Product and Engineering teams to define annual budgetary requirements
- Communicate with stores and colleagues to arrange for the delivery of the programme striking the balance of delivery and store trading
- Build positive relationships with stakeholders to deliver software or professional services, holding them to account on delivery and improvement plans
- Contribute to the centre of excellence within the Workplace Technology Team ways of working, striving for excellence at every opportunity.
- Contribute actively to TPM community
Key people and teams I work with in and outside of Tesco :
Platform OperationsProduct ManagerProgramme teamsThird party vendors (multiple)Store Support TeamsInfrastructure Technology teams - Technology PMOCore Operational skills relevant for this job :
Programme / ITSM MethodologiesManaging RiskProgramme GovernanceBusiness AwarenessCommunicating and InfluencingData Analytics and insightStrategic thinking and problem solvingFinance and ProcurementEmbracing and Enabling ChangeCuriosity and LearningCore TechnologyProduct MethodologiesRetail Technology AwarenessDevelopment Life-cycleExperience relevant for this Job :
Understand the key principles of ITSM and how this drive effective change into BAUHave experience of building credible relationships and influencing senior managementStrong Project, Stakeholder & Programme management skillsGood reporting skills for programs and financial forecastingAdept communication & influencing skills and adoptability to changes - Expert delivery experience with the following tools :Jira - Confluence - Miro - Microsoft Project – MS Excel