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Technical Program Manager

Technical Program Manager

EizenKolkata, IN
16 hours ago
Job description

Role : Technical Program Manager (MBA Fresher Welcome!)

Employment Type : Full-Time, On-Site

Location : Hyderabad, India

Department : Product & Operations

Reports To : CTO / VP of Product

Experience Level : 0-2 years (MBA Freshers strongly encouraged to apply!)

Career Track : Associate TPM → TPM → Senior TPM → Director of Programs

The Opportunity

This is a rare ground-floor opportunity for ambitious MBA graduates to launch their careers in tech program management at a cutting-edge AI startup. You'll be the bridge between engineering, product, and business—ensuring our AI products are delivered on time, within scope, and exceed customer expectations.

Why this role is perfect for MBA freshers : 🎓 Learn Fast : Steep learning curve in AI / ML product development

🚀 High Impact : Own programs that directly affect company growth

💼 Startup Experience : Wear multiple hats and develop diverse skills

📈 Career Acceleration : Fast-track to senior leadership roles

🧠 Technical + Business : Perfect blend of strategy and execution

🌟 Mentorship : Work directly with founders and senior leaders

You'll be our first dedicated TPM - a chance to build processes, define standards, and shape how we deliver products to Fortune 500 clients.

What You'll Do Product Delivery & Execution (40%)

Own the End-to-End Delivery :

  • Lead cross-functional programs from concept to launch for AI-powered features
  • Create detailed project plans with clear milestones, timelines, and resource allocation
  • Coordinate between ML engineers, backend developers, frontend teams, and designers
  • Track progress using project management tools (Jira, Asana, Monday.com, or Notion)
  • Ensure product releases meet quality standards and customer requirements
  • Manage product roadmap execution and prioritize feature development

Drive Agile Execution :

  • Facilitate daily stand-ups, sprint planning, and retrospectives
  • Remove blockers that slow down engineering teams
  • Maintain sprint velocity and burn-down charts
  • Ensure alignment between technical execution and business objectives
  • Manage scope creep and change requests effectively
  • Stakeholder Management & Communication (25%)

    Be the Communication Hub :

  • Conduct weekly status meetings with leadership and provide executive updates
  • Translate technical concepts for non-technical stakeholders (sales, marketing, clients)
  • Manage client expectations and communicate delivery timelines
  • Prepare presentations and reports for internal and external stakeholders
  • Coordinate with sales and customer success teams for product demos and onboarding
  • Build Relationships :

  • Work closely with Product Managers to understand feature requirements
  • Partner with Engineering Leads to understand technical constraints and trade-offs
  • Collaborate with QA teams to ensure comprehensive testing
  • Interface with Marketing for product launches and positioning
  • Engage with customers to gather feedback and understand pain points
  • Program Planning & Strategy (20%)

    Think Ahead :

  • Develop program charters, scope documents, and success metrics
  • Conduct risk assessments and create mitigation strategies
  • Plan resource allocation and identify skill gaps
  • Define KPIs and success criteria for each program (OKRs, SMART goals)
  • Create contingency plans for potential delays or technical challenges
  • Process Optimization :

  • Document and improve product development workflows
  • Identify bottlenecks in the delivery pipeline and propose solutions
  • Standardize project documentation and communication templates
  • Implement best practices from agile, scrum, and lean methodologies
  • Build scalable processes as the team grows from 30 to 100+
  • Technical Understanding & Coordination (15%)

    Bridge Technical and Business :

  • Understand the basics of our AI / ML technology stack (don't worry, we'll teach you!)
  • Learn about computer vision, video processing, and model deployment
  • Participate in technical architecture discussions (high-level understanding)
  • Grasp API integrations, cloud infrastructure, and software development lifecycles
  • Communicate technical trade-offs to business stakeholders
  • Coordinate technical dependencies across multiple teams
  • You don't need to code , but you should be curious about technology and willing to learn technical concepts.

    Metrics, Reporting & Analytics (10%)

    Data-Driven Decision Making :

  • Track and report on key program metrics (on-time delivery rate, scope adherence, velocity)
  • Create dashboards for program health monitoring
  • Analyze sprint retrospectives and identify improvement areas
  • Measure customer satisfaction and product adoption metrics
  • Prepare monthly / quarterly business reviews for leadership
  • Use data to forecast delivery timelines and resource needs
  • Customer Success & Post-Launch Support (10%)

    Ensure Successful Adoption :

  • Coordinate product launches with customer success teams
  • Monitor post-launch performance and gather user feedback
  • Manage bug triage and prioritization post-release
  • Track customer onboarding and implementation timelines
  • Work with support teams to resolve critical customer issues
  • Document lessons learned and best practices
  • Who You Are - Ideal Candidate Profile ✅ Required Qualifications

    Education :

  • MBA from Tier 1 / 2 institutions (IIM, ISB, FMS, XLRI, NMIMS, SP Jain, or equivalent)
  • Specialization in Operations, IT Management, Product Management, or General Management
  • Bachelor's degree in Engineering (preferred) or any discipline with strong analytical background
  • Freshers welcome! 0-2 years of experience
  • Core Competencies :

  • Exceptional organizational skills - You can juggle multiple priorities without dropping balls
  • Strong communication - You can explain complex ideas simply to diverse audiences
  • Analytical thinking - You love data, metrics, and structured problem-solving
  • Startup mindset - You thrive in ambiguity, move fast, and don't wait for perfect information
  • Team player - You collaborate effectively and build trust across functions
  • Detail-oriented - Nothing slips through the cracks on your watch
  • Technical Aptitude :

  • Basic understanding of software development lifecycle (SDLC)
  • Familiarity with tech concepts like APIs, databases, cloud computing (we'll train you further!)
  • Comfortable learning new tools and technologies quickly
  • Proficiency in MS Office / Google Workspace (Excel, PowerPoint, Docs)
  • Exposure to project management tools is a plus (Jira, Trello, Asana)
  • Soft Skills :

  • Leadership potential - Even as a fresher, you inspire confidence and can influence without authority
  • Problem-solving - You don't just report problems; you bring solutions
  • Adaptability - Startup priorities shift; you pivot gracefully
  • Ownership mentality - You treat company goals as your own
  • Resilience - You stay calm under pressure and meet aggressive deadlines
  • Curiosity - You ask "why" and "how" to understand deeply
  • 🌟 Preferred Qualifications (Nice to Have)

  • Engineering background (B.Tech / B.E.) - easier to grasp technical concepts
  • Summer internship experience in product management, consulting, or tech operations
  • MBA projects related to product development, operations, or technology
  • Familiarity with Agile / Scrum methodologies from coursework or internships
  • Exposure to AI / ML concepts through electives or personal interest
  • Campus leadership roles (clubs, committees, competitions)
  • Prior startup internship or entrepreneurial experience
  • Tech certifications like Scrum Master (CSM), Product Owner (CSPO), or Google Project Management
  • Basic knowledge of Python, SQL, or data analysis (not mandatory, but helpful)
  • Case competition experience (demonstrates structured thinking)
  • Why This Role is Perfect for MBA Freshers 🎓 Accelerated Learning Curve

    You'll Learn :

  • ✅ How AI products are built and deployed at scale
  • ✅ Managing technical teams and delivery processes
  • ✅ Strategic thinking and execution balance
  • ✅ Stakeholder management with C-suite executives
  • ✅ Customer-facing skills and client relationship management
  • ✅ Startup operations and business model dynamics
  • Within 6 months :

  • Lead your first major product release
  • Present to the board on program status
  • Manage cross-functional teams of 10+ people
  • Understand AI / ML technology stack at a working level
  • Within 12 months :

  • Own 2-3 major programs simultaneously
  • Influence product roadmap decisions
  • Mentor junior team members
  • Be considered for promotion to full TPM
  • 🚀 Career Growth Trajectory

    Month 1-3 : Onboarding & Foundation

  • Shadow senior leaders and learn our technology
  • Manage small projects and features
  • Build relationships across teams
  • Master our tools and processes
  • Month 4-6 : Growing Responsibility

  • Lead medium-sized features end-to-end
  • Drive sprint planning and execution
  • Present updates to leadership
  • Start owning customer interactions
  • Month 7-12 : Full Ownership

  • Own major product releases independently
  • Manage complex, multi-team programs
  • Contribute to strategic planning
  • Consider paths : Senior TPM, Product Manager, or Operations Lead
  • Year 2 : Leadership

  • Promotion to TPM (shedding "Associate" tag)
  • Manage other program managers
  • Shape company-wide processes
  • Potential to specialize : Product, Operations, or Strategy
  • 💡 Unique Startup Advantages

    What Big Companies Can't Offer :

  • 🎯 Direct Founder Access - Learn from entrepreneurs daily
  • 🎯 Ownership - Your decisions shape company direction
  • 🎯 Visibility - Everyone knows your contributions
  • 🎯 Diverse Experience - Wear multiple hats, learn broadly
  • 🎯 Speed - See your work go live in weeks, not years
  • 🎯 Equity - Share in company success through ESOPs
  • 🎯 Impact - Your programs directly affect revenue and growth
  • Please fill up the application : https : / / forms.office.com / r / y9JFDDEZqX

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    Technical Program Manager • Kolkata, IN

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