Customer Service Representative

Hiring for Customer Service Representative for leading BPO Company

Location : Jaipur

Shift : 24

• 7 Rotational Shift

Job Description :

We are hiring Customer Service Representatives for our Jaipur location. In this role, you will be responsible for handling inbound customer calls, addressing inquiries, resolving issues, and ensuring a high-quality customer experience.

Key Responsibilities :

Handle inbound calls from customers in a professional, efficient, and friendly manner.

Resolve customer queries related to products, services, billing, or technical support.

Maintain accurate records of interactions and follow up on pending issues.

Deliver excellent service by following company guidelines and policies.

Stay updated on products, processes, and customer service best practices.

Requirements :

Minimum qualification : 12th Pass or Graduate.

Excellent communication skills in English and Hindi.

Ability to handle high call volumes calmly and efficiently.

Willingness to work in rotational shifts, including weekends and holidays.

Basic computer and typing skills.

Customer-focused with a problem-solving mindset. Work Location :