Officer, Customer Service Officer, Distribution, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Provide exceptional customer service and support to clients, addressing their inquiries, concerns, and requests in a timely and efficient manner
• Assist clients with account-related transactions, such as account openings, closures, and updates
• Proactively identify and address client needs, offering appropriate products and services to enhance their banking experience
• Collaborate with cross-functional teams to ensure seamless service delivery and resolution of client issues
• Maintain accurate and up-to-date client records and documentation
• Contribute to the continuous improvement of customer service processes and procedures

Requirements

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location

India-Andhra Pradesh-Ongole

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Oct 10, 2025, 10 : 30 : 00 AM

Skills Required

Customer Service, Software Applications, banking systems