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Product Manager with CRM Experience

Product Manager with CRM Experience

ConfidentialBengaluru / Bangalore, India
11 days ago
Job description

Job Title : Product Manager (CRM Experience)

Experience Required : 3–4 years

Location : Bengaluru

What You'll Do

  • Define the 'Why' : Immerse yourself in the world of credit unions. Conduct deep research to understand their workflows, data challenges, and unmet needs.
  • Build the Roadmap : Develop and own the product vision, strategy, and roadmap from the ground up (0 to 1). You will decide what we build and when.
  • Execute with Precision : Translate the product strategy into detailed requirement documents, user stories, and functional specifications.
  • Lead the Cross-Functional Team : Partner closely with engineering and design to shepherd features from ideation through to launch and iteration in an agile environment.
  • Be the AI Champion : Drive the integration of AI and machine learning to create a truly intelligent CRM that is predictive, automated, and incredibly easy to use.
  • Measure What Matters : Define key success metrics and use data to inform your decisions, prioritize the backlog, and validate your hypotheses.
  • Become the Voice of the Customer : Act as the primary advocate for our users throughout the entire product development lifecycle.

What We're Looking For

  • Proven 0-to-1 Experience : 3+ years of product management experience, with a demonstrated track record of taking a software product from initial concept to successful market launch, ideally within a B2B SaaS startup.
  • CRM Expertise : You understand the core architecture, workflows, and challenges of modern CRM platforms (e.g., Salesforce, HubSpot, Zoho). You know what works, what doesn't, and why.
  • Customer-Obsessed : You have a natural empathy for users and a toolkit of research and discovery techniques to uncover foundational problems.
  • AI / ML Acumen : You have experience working on AI-powered features and can effectively collaborate with engineers to leverage data and models for magical user experiences.
  • FinTech Passion (Bonus) : Previous experience in the financial services or FinTech space is a strong plus.
  • Scrappy & Resourceful : You are a master of navigating ambiguity, making decisions with imperfect information, and thriving in a fast-paced, resource-constrained startup environment.
  • Exceptional Communicator : You can articulate a compelling vision and communicate complex ideas with clarity to both technical and non-technical stakeholders.
  • Why You'll Love Building with Us

  • True Ownership : This is a greenfield opportunity. You will not be iterating on a legacy product; you will be creating it. Your decisions will directly shape the future of our company.
  • Mission-Driven Work : Join a company with a clear and compelling purpose. The work you do will directly empower community-focused institutions that millions of people depend on.
  • Unparalleled Impact : You will be at the core of our product, culture, and strategy from day one.
  • Skills Required

    Salesforce, Machine Learning, Zoho, Ai, Hubspot, Crm

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    Crm Manager • Bengaluru / Bangalore, India

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