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Head of Lab Operations / General Manager (Diagnostics Lab)
DoctorCKolkata, IN12 hours ago
Job descriptionUptime ≥98% Inventory wastage ≤1% COGS; PM on‑time ≥95%; Vendor SLA ≥95%. BSc / MSC MLT / Biomed Engg / MBA 5 - 8 yrs experience in high‑throughput lab operations Strong vendor & inventory management; ISO / NABL exposure. Good English communication
Head of Lab Operations / General Manager
Base : Hyderabad | Covers : Hyderabad, Vizag, Bengaluru, Mumbai & other hubs
Reports to : COO
Mission : Deliver fast, reliable, frugal operations across sites—max uptime, low TAT, zero‑compromise quality.
Key Responsibilities (essentials)
- Own TAT, capacity / shift planning, hub‑and‑spoke load balancing.
- Ensure analyzer uptime via PM calendars, spares, and vendor SLAs.
- Drive cost / test : reagent rental optimization, batching (where safe), wastage control, inventory pars.
- Enforce SOPs / IQC / EQA schedules; audit‑ready documentation and CAPA tracking.
- Hire, train, cross‑train technologists; run daily huddles and safety culture.
- Orchestrate courier / cold‑chain windows; monitor logistics SLAs.
KPIs
Qualifications
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Operation Manager • Kolkata, IN
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