Customer Service Representative

Customer Success Associate / Tele sales (Hindi Speaker) – Bengaluru | Work From Office

Location : Bengaluru

Work Mode : Onsite

Schedule : Monday–Saturday, 10 : 00 AM – 7 : 00 PM

Experience : 6 months – 2+ years

⭐ About the Role

We are looking for a motivated, empathetic, and confident Customer Success Associate who is fluent in Hindi . You will be supporting customers in the sensitive area of male reproductive healthcare , ensuring professionalism, empathy, and complete confidentiality at every step.

Key Responsibilities

• Assist customers with appointment scheduling, follow-ups, and order processing
• Provide clear, accurate information about our healthcare services
• Handle inbound and outbound calls with professionalism
• Resolve customer queries with empathy and patience
• Maintain accurate customer records in Zoho CRM
• Uphold strict discretion and confidentiality in every interaction

Requirements (Must-Have)

Why Join Us?