Job Title : AWS Support Engineer
Location :
Indore / Pune (Baner)
Work Mode :
5 Days Onsite (Rotational Shifts – Roster Basis)
Experience :
8+ Years (Min. 3+ Years in AWS)
Certification :
Mandatory – AWS Certified Solutions Architect
or
AWS Certified SysOps Administrator
Job Summary
We are seeking an experienced
AWS Support Engineer
to provide technical support for AWS infrastructure and services. The role involves troubleshooting complex issues, managing support tickets, collaborating with global teams, and ensuring timely resolution within SLAs.
Key Responsibilities
Provide L2 technical support for AWS services and infrastructure.
Troubleshoot and resolve issues across
EC2, S3, IAM, VPC, RDS, CloudWatch, Lambda, CloudFormation
, etc.
Manage and document incidents, resolutions, and best practices.
Collaborate with AWS teams globally under a follow-the-sun model.
Maintain AWS knowledge and contribute to knowledge-sharing initiatives.
Requirements
8+ years of total experience; 6 + years hands-on in AWS
Active AWS Certification (Solutions Architect / SysOps).
Strong understanding of
networking, security, storage, databases, and cloud infrastructure
Excellent communication, analytical, and problem-solving skills.
Mandatory :
AWS Professional Certification, ticketing tools experience, and exposure to global support operations.
If Intrested. Please submit your CV to Khushboo@Sourcebae.com or share it via WhatsApp at 8827565832
Stay updated with our latest job opportunities and company news by following us on LinkedIn : :
Software Engineer • Pune, Maharashtra, India