Customer Quality Liaison

QuectelHaryāna, Republic Of India, IN

30+ days ago

Job description

Responsibilities :

Define inspection standards and quality judgment criteria for products;

supervise and ensure the effective implementation of quality standards.

Monitor process control in EMS and drive continuous improvement of quality performance.

Collect and analyze quality data;

organize teams to develop and implement quality improvement actions.

Follow the FA (Failure Analysis) process for customer returns and submit 8D reports with effective problem-solving.

Handle customer audits, internal audits, and hierarchical audits;

drive timely closure ofidentified issues.

Requirements :

Bachelor’s degree or above

At least 3 years of experience in quality management, preferably in manufacturing

Native English speaker (Chinese proficiency is a strong plus)

Familiarity with EMS SMT / PCBA processes and quality operations

Strong knowledge of IATF 16949 quality management system

Proficiency in quality tools and structured problem-solving methodologies

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Customer Quality • Haryāna, Republic Of India, IN

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