Senior Internal Communication Specialist

Essential Responsibilities

Describe the essential responsibilities in order of importance : Begin each responsibility with an action verb.

Importance Major Action and Support Actions

• Manage Communication Campaigns (Salesforce) : Lead the planning and execution of internal communication campaigns.
• Oversee Intranet Content : Manage and update global intranet content, ensuring it aligns with communication strategies.
• Change Management : Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization.
• Stakeholder Management : Manage relationships with key stakeholders and secure necessary approvals for communications.
• Project Management : Oversee multiple communication projects simultaneously, ensuring timely and efficient delivery.
• Content Development : Create and edit high-quality internal communications, including emails, newsletters, and presentations, Townhalls
• Data Analysis : Generate and analyze statistics to evaluate the success of communication campaigns and make data-driven improvements.
• Vendor Management : Coordinate with vendors / agencies to ensure project accuracy and timelines.
• Team Collaboration : Work closely with other team members to ensure cohesive and consistent communication efforts.
• Training and Mentoring : Provide guidance and support to junior team members, helping them develop their skills.
• Surveys & Feedback Collection : Design & run employee surveys. Gather feedback from employees on communication initiatives and suggest improvements.
• Lead and execute change management strategies to effectively communicate organizational changes, ensuring alignment and engagement across all levels of the company.

Skills Required

Salesforce, Project Management, Content Development, Change Management, Data Analysis, Stakeholder Management, Vendor Management