Job Description : AI Administrator
Location : Remote / Hybrid (as applicable)
Employment Type : Full-time
About the Role
We are seeking an AI Specialist who combines deep technical expertise with business acumen to design, implement, and optimize AI-powered solutions. This role goes beyond experimentation—you will apply AI technologies to solve real-world challenges in marketing, sales, service, operations, and customer support .
As a core member of the delivery team, you will collaborate with consultants, strategists, and product experts to build scalable solutions using LLMs, generative AI, predictive analytics, automation platforms, and CRM / marketing technologies . You will also act as a subject matter expert, demystifying AI for clients and internal stakeholders while ensuring ethical, secure, and compliant adoption.
Key Responsibilities
- AI Strategy & Implementation
- Translate business needs into AI solutions across marketing, sales, service, and operations.
- Lead discovery sessions and define use cases with measurable outcomes.
- Develop roadmaps for AI adoption and integration into workflows.
- Solution Development & Integration
- Build, configure, and deploy AI use cases using Salesforce Einstein, Data Cloud, Gemini, OpenAI / ChatGPT, Microsoft Copilot, LangChain, AutoGPT, Agentforce, and similar platforms.
- Engineer and refine prompts for specialized business use cases.
- Design automation workflows using tools like Make, N8N, Zapier, or low / no-code platforms.
- Integrate AI tools with CRMs, marketing automation, analytics, and reporting systems.
- Optimization & Quality Assurance
- Collaborate with algorithm teams to enhance NLP models and intent recognition.
- Develop monitoring systems to track AI performance and recommend improvements.
- Ensure all solutions meet data privacy, security, and compliance requirements.
- Collaboration & Enablement
- Partner with stakeholders to create AI-powered strategies and deliverables.
- Train internal teams on AI tools, frameworks, and prompt engineering.
- Maintain prompt libraries, solution documentation, and playbooks.
- Innovation & Research
- Continuously explore new AI technologies, APIs, and vendor tools.
- Conduct proof-of-concepts and impact analyses to measure business value.
- Provide thought leadership on AI trends in marketing, operations, and customer service.
Qualifications
Experience :5+ years in technology solutions, consulting, or related fields.2+ years hands-on experience with AI solutions (generative AI, predictive analytics, agentic AI, LLMs).Proven experience developing AI agents, applications, or workflows.Strong background in CRM, marketing automation, and data-driven solutions.Technical Skills :Proficiency with LLMs (Claude, ChatGPT, Gemini, etc.) and prompt engineering.Familiarity with AI platforms and APIs (LangChain, AutoGPT, Agent.ai, Copilot).Knowledge of NLP models (e.g., BERT, GPT) and business applications.Hands-on experience with integration (RESTful APIs, webhooks) and basic scripting (Python preferred).Exposure to generative AI tools (DALL-E, MidJourney, Adobe Firefly, etc.) is a plus.Education :Bachelor’s or Master’s in Computer Science, Data Science, Engineering, Marketing, or related field (or equivalent experience).Salesforce AI Specialist / Einstein certifications preferred.Key Qualities
Strategic thinker with ability to execute tactically.Lifelong learner, curious, and adaptable to new challenges.Strong communicator, able to simplify technical concepts.Organized, self-driven, and thrives in dynamic environments.Collaborative leader who empowers teams and drives innovation.Key Qualifications :
Technical Skills :3+ years hands-on AI / ML development experienceProficiency with LLM APIs (OpenAI, Anthropic, Google)Experience with automation platforms (Make, Zapier, N8N)Programming skills in Python / JavaScriptAPI integration experience (preferably with booking / GDS systems)Cloud platform knowledge (AWS / Azure / GCP)Industry Knowledge :Understanding of travel booking workflows (PREFERRED)Experience with CRM / customer data platformsKnowledge of revenue management concepts (PLUS)Business Skills :Proven ability to translate business needs into technical solutionsStrong communication skills with both technical and non-technical stakeholdersProject management experienceCross-functional collaboration experienceBusiness Language : Python & JasonWhy Join Us
Opportunity to be at the forefront of AI-powered transformation across industries.Access to cutting-edge AI tools and continuous learning opportunities.Competitive compensation and benefits package.Flexible, inclusive, and collaborative work culture.Platform to innovate, teach, and shape AI adoption in real-world business contexts.👉 If you are passionate about leveraging AI to transform businesses and create measurable impact, we’d love to hear from you!