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Telesales Specialist (Urgent Search)

Telesales Specialist (Urgent Search)

Australian Premium Solar (India) Ltd.Ahmedabad, Gujarat, India
13 hours ago
Job description

Department : Sales & Operations

Location : Head Office – Ahmedabad

Reporting To : Regional Sales Manager

Experience : 0–2 Years

Qualification : Graduate / MBA

Any Local Languages : Telugu, Kannada, Malayalam, Tamil, Hindi, Gujarati & English

Job Summary :

We are seeking a Sales Coordinator to support the sales team by managing internal communication, processing orders, coordinating with factory / warehouse / logistics, and maintaining customer and distributor relationships. This is a back-end sales support role crucial to ensuring smooth operations and timely execution of sales.

Key Responsibilities :

Sales Coordination :

  • Coordinate with field sales engineers, distributors, and customers for order processing.
  • Handle inquiries, prepare quotations, and follow up for order confirmations.
  • Manage and maintain records of customer details, pricing, and orders.

Order & Dispatch Management :

  • Process sales orders and coordinate with the logistics / factory team for timely dispatches.
  • Track inventory and provide updates to the sales team.
  • Communicate delivery timelines and resolve any logistics-related issues.

    • Customer Support :

  • Assist customers with order status, basic technical clarifications, and documentation.
  • Coordinate after-sales service requests and hand over details to the service team.
  • Maintain strong communication with distributors and channel partners.

    • Reporting & Documentation :

  • Prepare daily / weekly / monthly MIS reports on sales, orders, and dispatch status.
  • Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups.
  • Support in generating sales performance reports for management review.

    • Skills & Requirements :

  • Strong communication and coordination skills (written and verbal).
  • Proficient in MS Office (especially Excel), ERP / CRM software.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
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    Urgent Search • Ahmedabad, Gujarat, India

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