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Senior Circle Relationship Head - Bank Relationship

Senior Circle Relationship Head - Bank Relationship

ConfidentialRohtak
8 days ago
Job description

Business Targets  To achieve Business Targets on focused Business parameters like premium, SP / branch activisation, product mix and Persistency thereby contributing to the overall Business Growth and profitability.

  • Build effective relationship with the bank partner and become their first preferred insurer
  • Plan and achieve business targets through the team of CM, FLS and SPs in the bank
  • Ensure to increase SP Activisation and selling of greater NOPs through the Team of CM and FLS for greater distribution of ABSLI products
  • Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits.
  • Identify and implement new business opportunities within the allocated area to enhance penetration
  • Implement activities / programs designed at the organisational level to build great visibility, promote branding and strengthen our relationship with the bank.
  • Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them.
  • Ensure right method of business acquisition and absolutely 0 % mis selling

Pre and Post-Sales Support and Service :   To provide efficient and best in class, competitive products and services to both the Bank partner and customers

  • Enable the Team of CM to train FLS in order to independently sell ABSLI products by mapping customer needs correctly
  • Support the team of CM and FL on closing critical Sales call by demonstrating and mentoring them.
  • Support and guide the CM Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance
  • Train the team of CM and FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage
  • Establish efficient methods to respond to customer queries and maintain persistency levels.
  • Enable Team to cross sell and Upsell ABSLI products as per the customer requirements
  • Partner relationship Management :   To build and strengthen the relationship with the partner bank and become their preferred partner

  • To be equipped with Bank s product ranges and their key features along with the ABSLI products
  • Develop a Team who can support the bank in meeting their business targets
  • Pay regular visits to bank branches and meet bank partners.
  • Design differential strategies to gain mindshare and product mix basis the potential of the branch
  • Help the Bank branches to increase their overall LI pie
  • Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as well as CM and FLS Team
  • Design and launch various training programs and appreciation platforms for the bank staff to achieve higher engagement
  • People Development :  To build a highly motivated and productive team.

  • Attract, Recruit and Retain Talent in the market, ensure proper handholding and support is provided to the Team.
  • Review and Monitor Team s performance daily, mentor the CM and FLS in the Middle and Low Performance Bucket, encourage and motivate to do well.
  • Co-create and implement recognition platforms in order to build a capable and motivated team within the Circle
  • Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales
  • To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as well as enabling team members to earn incentives and stay motivated.
  • Focus on Business Quality and Profitability Achieve Business profitability by focusing on renewals, quality of business and managing costs

  • Ensure achievement of profitability and persistency targets for the relationship in the designated zones
  • Manage expenses within allowable expense gap
  • Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency
  • Ensure Business Leakage is within allowable limits.
  • Focus and Monitor Product Mix within the Circle, to achieve Channel Targets
  • Skills Required

    Relationship Management, Credit Analysis, Risk Assessment, Financial Modeling, Negotiation Skills

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    Senior Relationship • Rohtak

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