Walk-In Drive - Customer Support - 1 To 4 Years Exp - International Voice Process - Indore
Infosys BPMPune, Republic Of India, IN11 days ago
Job descriptionTroubleshooting : Diagnose and resolve non-technical issues reported by customers via phone, chat, or email. Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication : Clearly explain technical concepts to non-technical users. Receive inbound Calls / Emails / Chats and ensure that cases and interactions are logged correctly in the required tool Walk customers / Provide navigational support on self service portal Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call / data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimize customer complaints and escalations by providing exceptional service and call control Updated printout of your resume Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) All original academic documents for verification : Carry a copy of this email / invitation Register your application in advance 💼 Work with a global brand 📚 Extensive training & upskilling programs 🚀 Fast-track career growth in tech support or customer success 🌏 Dynamic, inclusive, and team-oriented culture
🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!
🗓️ Walk-In Dates : 14th & 15th November 2025
📍 Interview Location : Indore Job Locations : Pune, Bangalore
⏰ Time : 10 : 00 AM to 1 : 00 PM
🏢 Venue : Infosys Limited SEZ, Scheme No. 151 & 169B,
Village Bada Bangarda and Tigariya Badshah,
Super Corridor, Tehsil Hatod,
Indore, Madhya Pradesh – 453112.
🔔 Mode : 100% Work from Office (WFO)
Role Overview :
As a Customer Service Advocate, you will be the frontline representative for consumer concern / query. Your primary responsibility is to assist customers with non-technical issues related to customer query related to orders, billing, banking, and services. You’ll provide timely and effective solutions, ensuring a positive customer experience.
Basic minimum requirement : :
- Should be flexible to work in Night shifts (US Shift) and flexible to work for 24 / 7 work environment
- Work from office mandatory
- Exposure to US contact center preferable
1. Customer Interaction :
Key responsibilities : :
📝 Mandatory Documents to Carry
▸ 10th & 12th Marksheets
▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)
⚠️ Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
📌 How to Attend the Walk-In
https : / / career.Infosys.Com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223472
Walk into Infosys Limited SEZ, Scheme No. 151 & 169B, Village Bada Bangarda and Tigariya Badshah, Super Corridor, Tehsil Hatod, Indore, Madhya Pradesh – 453112 on 14th & 15th November 2025 between 10 : 00 AM 1 : 00 PM
🌟 Why Infosys BPM?
Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!
Warm Regards,
Talent Acquisition Team 📩
Infosys BPM Ltd.💼
Human Resources | INFY HR🌐
www.Infosysbpm.Com
Create a job alert for this search
Customer Support • Pune, Republic Of India, IN
Related jobs
- Promoted
Walk-In Drive - International Banking Voice Process
HCLTechChennai, Republic Of India, IN HCLTECH Mega Walk-in Drive - International Banking Voice Process.Location : HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil ...Show moreLast updated: 18 days ago
- Promoted
Walk-In Drive - Service Desk - International Voice Process - Kolkata
Infosys BPMPune, Republic Of India, IN Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!.Infosys Limited Plot No IIIG / 2,P.If you're looking to grow with a global leader, this is your chance to start strong!.Experience ...Show moreLast updated: 30+ days ago
- Promoted
International Voice Process
Live ConnectionsPune, Republic Of India, IN Hiring Now – Customer Service (International Voice Process).Customer Service Associate (JL 2A).International Voice (Inbound Calling).
Excellent Communication – C1 Level (SVAR C1 / CRT ≥ 72%).Strong ...Show moreLast updated: 5 days ago
- Promoted
International Voice Support Associate
Infosys BPMPune, Republic Of India, IN Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!.Infosys Limited Plot No IIIG / 2,P.If you're looking to grow with a global leader, this is your chance to start strong!.Experience ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Hcltech | Walk-In Drive For Freshers - International Voice Process - 24 & 25 Nov At Navallur
HCLTechChennai, Republic Of India, IN HCLTech Walk-In Drive for Freshers - International Voice Process (HCLTech, ETA 3 - Sandhiya Infocity, Navallur).Interview Date : 24th & 25th Nov 2025.
Interview Time : 10 : 00 AM 2 : 00 PM.Venue : Navallur...Show moreLast updated: 17 hours ago
- Promoted
Mega Walk-In Drive : Tcs Mumbai Is Hiring For Record To Report
Tata Consultancy ServicesRepublic Of India, IN Mega Walk-In Drive : TCS Mumbai is Hiring for Record to Report (RTR).Job Title : Record to Report (RTR).Venue : Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Patlipad...Show moreLast updated: 17 days ago
- Promoted
Walk-In Drive -Us Mortgage-Banking At Jaipur On 17th Nov 25
Infosys BPMJaipur, Republic Of India, IN Walk in drive for US Mortgage Banking Domain (Except B.Greetings from Infosys BPM Ltd.You are kindly invited for the Infosys BPM : Walk-In Drive on 17th.
Please carry a copy of this email to the venu...Show moreLast updated: 7 days ago
- Promoted
Walk-In Drive For Us Retirement Insurance (401k), Exp : 1-2yrs On 11th Nov- Pune
Infosys BPMPune, Republic Of India, IN We are hiring experienced candidates from 401(k) US Retirement Insurance domain for Pune- location.Please walk-in for interview on 11th November 2025 at Pune Location.
Note : Please carry copy of thi...Show moreLast updated: 15 days ago
- Promoted
Mega Walk-In Drive - Tcs Mumbai Is Hiring For Employee Relations Hro
Tata Consultancy ServicesRepublic Of India, IN Mega Walk-In Drive - TCS Mumbai is Hiring for Employee Relations HRO.Venue : Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Patlipada, Thane West, Pin code - 400607.S...Show moreLast updated: 17 days ago
- Promoted
Mega Walk-In Drive : Tcs Mumbai Is Hiring For International Hr Services
Tata Consultancy ServicesRepublic Of India, IN Mega Walk-In Drive : TCS Mumbai is Hiring for International HR Services.Job Title : International HR Services.Venue : Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Pa...Show moreLast updated: 17 days ago
- Promoted
International Customer Support Associate
HCLTechChennai, Republic Of India, IN HCLTech Walk-In Drive for Freshers - International Voice Process (HCLTech, ETA 3 - Sandhiya Infocity, Navallur).Interview Date : 24th & 25th Nov 2025.
Interview Time : 10 : 00 AM 2 : 00 PM.Venue : Navallur...Show moreLast updated: 30+ days ago
- Promoted
Walk-In Drive - Technical Support - 1 To 5 Years Exp - International Voice Process - Indore
Infosys BPMPune, Republic Of India, IN Walk-In Drive @ Infosys BPM Launch Your Career in Technical Support!.Infosys Limited SEZ, Scheme No.Village Bada Bangarda and Tigariya Badshah,.
Indore, Madhya Pradesh – 453112.Experience (Minimum 1...Show moreLast updated: 11 days ago
- Promoted
We Are Hiring For Customer Support International Voice - Pune
Infosys BPMPune, Republic Of India, IN Greetings from Infosys BPM Ltd.We are hiring for Customer Support International Voice Process in Pune.Please find below Job Description for your reference : .
Customer Support - International Voice).C...Show moreLast updated: 30+ days ago
- Promoted
Walk-In Drive - Customer Support - International Voice Process - Kolkata
Infosys BPMPune, Republic Of India, IN Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!.Infosys Limited Plot No IIIG / 2,P.As a Customer Service Advocate, you will be the frontline representative for consumer concern / qu...Show moreLast updated: 30+ days ago
- Promoted
Hcltech | Walk-In For International Voice | Fresher | 29 & 30 Oct
HCLTechChennai, Republic Of India, IN HCLTech Walk-In Drive for International Voice Experience can apply | Fresher to 4 Yrs Exp on 29 & 30 Oct at Navalur.HCLTech - ETA 3 : Block 1, Sandhya Infocity, OMR, Navalur, Chennai - 600130.Notice...Show moreLast updated: 18 days ago
- Promoted
International Customer Support Specialist
TPRepublic Of India, IN Job Title : Customer Support Executive International Voice Process (Work from Office).We are hiring dynamic and customer-oriented individuals for our International Voice Support team.This role invol...Show moreLast updated: 30+ days ago
- Promoted
- New!
Global Client Solutions Associate
TPRepublic Of India, IN Job Title : Customer Support Executive International Voice Process (Work from Office).We are hiring dynamic and customer-oriented individuals for our International Voice Support team.This role invol...Show moreLast updated: 7 hours ago
- Promoted
Hcltech Mega Walk-In Drive - International Banking Voice Process
HCLTechChennai, Republic Of India, IN Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 20,21st & 22nd November 2025.No Sales, No Upselling, No Cross-Selling.
Pass / Any Graduate / Postgraduate.Excellent verbal & written communication ...Show moreLast updated: 30+ days ago