Manage day-to-day operations across e-commerce marketplaces (Amazon, Flipkart, Pepperfry, etc.).
Coordinate with internal teams and external partners for smooth order processing, dispatches, and returns.
Monitor sales performance, pricing strategies, and campaign effectiveness.
Analyze data and prepare performance reports to drive revenue and efficiency.
Ensure brand consistency, compliance, and visibility across online platforms.
Collaborate with digital marketing for promotions, ads, and sponsored campaigns.
Identify growth opportunities through category analysis and competitor tracking.
Optimize catalog visibility and inventory coordination (without direct product listing).
Handle vendor communication, platform relationships, and escalation management.
Requirements :
Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
5–8 years of e-commerce experience, preferably in account or operations management.
Strong analytical, communication, and problem-solving skills.
Proficiency in MS Excel, Google Sheets, and marketplace dashboards.
Experience in performance marketing or PPC coordination is an added advantage.
Ability to work cross-functionally with marketing, logistics, and creative teams.
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Ecommerce Manager • kolkata, India
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